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9.8

Spot Score

Animoto - Video Editing Software

Animoto Reviews in May 2025: User Ratings, Pros & Cons

Turn your memories into captivating films.

4.4

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Starts from $8/Month when Billed Yearly, also offers free forever plan

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Animoto Reviews & Ratings

4.4

Very Good

Based on 1297 ratings & 340 reviews

Rating Distribution

Excellent

(255)

Very Good

(60)

Good

(8)

Poor

(6)

Terible

(11)

Expert's Review

Animoto stands out as a top choice for creating engaging videos, with a strong emphasis on exceptional customer service. Users consistently praise the outstanding support provided by Animoto's team, exemplified by instances where individuals like Savannah Frazier went above and beyond to assist customers, making the experience truly exceptional. The platform's ...Read more

Animoto pros and cons

  • Excellent customer service with prompt and helpful responses, ensuring customer satisfaction.

  • Intuitive and easy-to-use interface, suitable for beginners without prior video creation experience.

  • Quick and efficient video creation process with templates and customization options.

  • Vast library of royalty-free music available for creating engaging videos.

  • Limited customizability and advanced functionality options compared to other platforms.

  • Marketplace for additional apps and connectors may be lacking, restricting access to advanced features and tools.

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Showing 61-70 out of 340

GP

GABY PHOTOGRAPHY

12/06/20

5 out of 5

amazing customer support during COVID

amazing customer support during COVID

BB

Bill Barbosa

12/06/20

5 out of 5

Outstanding customer service and…

Outstanding customer service and support. They truly went out of there way to support my issue has 2 agents help me. Ashley and Brittany. Bravo Zulu to both. I will be a long time client because of both of you!Bill

GA

Galia Aloni

12/05/20

5 out of 5

I had a problem with a charge and it…

I had a problem with a charge and it was very fast responded.Although I didn't see yet if it will be solved.

IT

Ingrid Talosi

12/02/20

5 out of 5

Great and easy tool to create videos…

Great and easy tool to create videos with a lot of different designs and styles. You can tailor them to different social media platforms. They also have a great support team and Facebook group where you can ask for any help you need.

JH

Jennifer Hoagland

12/01/20

5 out of 5

Customer service was great

Customer service was great! I had a billing issue and the Animoto got back to me quickly and was very helpful and kind.

J

Jack

11/30/20

5 out of 5

Great Customer Service

I failed to make note of a pending renewal, and when I asked to cancel a subscription I was no longer using Salliane in Customer Service quickly accommodated me.

M

Miguel

11/30/20

5 out of 5

Animoto provides an empathetic and professional service

This is the first time I feel a company actually listens to their customers. I lost my job during this pandemic, so when I got my renewal subscription, I couldn't afford it anymore. I asked the customer team if I can get a cancellation or refund due to this circumstance, and they helped me with a 50% refund and a redeem code to use when I get a new job. Thanks again for your understanding, empathy, help, and for providing a good service in different ways.

A

Ananya

11/28/20

4 out of 5

Ananya Reviewing

Wow It has amazing templates Easy access

LG

Laida Genoveva

11/27/20

5 out of 5

Excellent customer service

very, very grateful for your prompt reply and response to my problems.Pleasantly surprisedCongratulations for your excellent service, a pleasure to be part of your customers.Thank you.(sorry if there is an error in the text, I use the translator to write)

AT

Anne Toole

11/27/20

5 out of 5

Really great product and helpful…

Really great product and helpful service!