Animoto

Outstanding customer service and…

Outstanding customer service and support. They truly went out of there way to support my issue has 2 agents help me. Ashley and Brittany. Bravo Zulu to both. I will be a long time client because of both of you!Bill

I had a problem with a charge and it…

I had a problem with a charge and it was very fast responded.Although I didn't see yet if it will be solved.

Great and easy tool to create videos…

Great and easy tool to create videos with a lot of different designs and styles. You can tailor them to different social media platforms. They also have a great support team and Facebook group where you can ask for any help you need.

Customer service was great

Customer service was great! I had a billing issue and the Animoto got back to me quickly and was very helpful and kind.

Great Customer Service

I failed to make note of a pending renewal, and when I asked to cancel a subscription I was no longer using Salliane in Customer Service quickly accommodated me.

Animoto provides an empathetic and professional service

This is the first time I feel a company actually listens to their customers. I lost my job during this pandemic, so when I got my renewal subscription, I couldn't afford it anymore. I asked the customer team if I can get a cancellation or refund due to this circumstance, and they helped me with a 50% refund and a redeem code to use when I get a new job. Thanks again for your understanding, empathy, help, and for providing a good service in different ways.

Excellent customer service

very, very grateful for your prompt reply and response to my problems.Pleasantly surprisedCongratulations for your excellent service, a pleasure to be part of your customers.Thank you.(sorry if there is an error in the text, I use the translator to write)

Really great product and helpful…

Really great product and helpful service!

A very honest company you can trust.

I had not been using Animoto for a long time as I had shifted my activity so something different. Like most people, sometimes we tend to forget when we subscribe to a service online. This is how I remembered that I was a subscriber of Animoto because I had noticed a charge in my bank account. Unfortunately for me, I could not even remember the email I used for my subscription, and that was some time ago. Luckily, the charge mentioned the receipt number and I decided to email animoto to ...

Gerard was such a huge help

Gerard was such a huge help, I really appreciate it!