amoCRM Reviews in January 2025: User Ratings, Pros & Cons

MIGRATED TO Kommo

Rich features yet user-friendly

PROS & CONS What are the best aspects of this product? amoCRM offers a rich feature set, yet is simple, intuitive, and user-friendly. It offers convenient functions including the ability to use widgets, email integration, and API integration, plus, it allows you to call customers directly from the system. You can easily customize the app to match your business processes without coding skills. If you face issues in using the software, simply contact their customer support team to get ...

Great platform for sales

PROS & CONS What are the best aspects of this product? I tried out about a dozen platforms and decided to stick with amoCRM because it is a thoughtful and convenient app. The solution has rich features and yet the interface is not overloaded, but simple and easy to use. The platform offers what you need and it is easy to customize it for your business processes. If you think something is missing, the vendor offers good opportunities to finalize it in the solution. We are really happy ...

A nicely made CRM for managing leads.

PROS & CONS What are the best aspects of this product? It's a simple and handy tool. The API is great for app integration and customization. I like the fact the integration is straightforward. No frills or whatsoever. It can easily integrate with whatever it is that I throw at: emails, telephony, and websites. What aspects are problematic or could work better? There were some things that I didn't like with this tool. For example, it's not useful if you intend to make it last several ...

Rich features yet user-friendly

PROS & CONS What are the best aspects of this product? amoCRM offers a rich feature set, yet is simple, intuitive, and user-friendly. It offers convenient functions including the ability to use widgets, email integration, and API integration, plus, it allows you to call customers directly from the system. You can easily customize the app to match your business processes without coding skills. If you face issues in using the software, simply contact their customer support team to get ...

Great platform for sales

PROS & CONS What are the best aspects of this product? I tried out about a dozen platforms and decided to stick with amoCRM because it is a thoughtful and convenient app. The solution has rich features and yet the interface is not overloaded, but simple and easy to use. The platform offers what you need and it is easy to customize it for your business processes. If you think something is missing, the vendor offers good opportunities to finalize it in the solution. We are really happy ...

Ideal app for small and mid-size businesses

PROS & CONS What are the best aspects of this product? amoCRM is an ideal app for small and mid-size businesses. The user interface is friendly and you don’t need to read the documentation to learn to use the system. Key metrics and prepared business sales process are built into the solution. The sales structure is already worked out for you. Managers love using the system. Plus, the app offers many readymade integrations and you can easily connect it to your site using Wordpress ...

Ideal CRM application for sales

PROS & CONS What are the best aspects of this product? The highlights of amoCRM are prompt and reliable support, API and widgets, and simple and easy user interface. What aspects are problematic or could work better? There are a couple of drawbacks: there is no documents editor and the app can only be used for the sales process. What specific problems in your company were solved by this product? I have been using amoCRM for a long time, first as a normal user and now my company ...

Best app that I have used

PROS & CONS What are the best aspects of this product? amoCRM is the best software we have used so far. The interface is simple and intuitive, and not overloaded with unnecessary details. It is easy to follow the work of sellers as well as all stages of transactions. We are able to use our rules processing to process all leads effectively. The analytics feature helps us to measure the effectiveness of each channel. We can attract clients directly in the CRM and track those that do the ...

Offers an intuitive interface

PROS & CONS What are the best aspects of this product? amoCRM offers an intuitive interface that is easy to use. Plus, the vendor provides good customer support. What aspects are problematic or could work better? The basic version has limited features. However, the system compares favorably with its competitors. What specific problems in your company were solved by this product? I tried out many CRM apps for my sales unit before selecting amoCRM as it is ideal for my tasks. The ...

Ideal CRM for small call centers

PROS & CONS What are the best aspects of this product? I manage a small call center and my aim was to make the work of the agents faster and simpler. On the other hand, I also wanted to try out all the tasks and nuances in a CRM software. We tried out a few apps, and finally selected amoCRM. This system fulfills all our purposes without needing additional investment. I recommend amoCRM for small call centers, but not for large enterprises. What aspects are problematic or could work ...