Amazon Pay Reviews in April 2025: User Ratings, Pros & Cons

I cancelled an order I made with Stride…

I cancelled an order I made with Stride Rite right after I made it. I called Amazon Pay and cancelled. Was told because it was cancelled so quickly they can reverse the charge. Three days later the charge is still pending on my account. Spoke too Amazon Pay again and was told the funds will be refunded in 7-10 days. They hold the funds for no reason!

A flexible solution for seamless payments

PROS: Pay With Amazon generates intuitive invoices which can be sent to the customers for payment. It also allows us to enable subscription payments, accept donations and membership dues. Marketing-related features are also an added advantage. The good thing about the service is that the transaction fees are set on per market standards with a processing fee of just 2.9% and nominal authorization fees. CONS: As per Amazon’s reserve policy, funds are held for an observation period of 14 days ...

Really great to use when shopping online

PROS: The best thing about this is the convenience it gives. I just need to have the program loaded with the amount needed and transactions push through, and I sometimes even get discounts and cashbacks. I don't even need to have wallets or credit cards with me anymore. Buying stuff has just become so much easier. CONS: I think they should set a higher limit, as the current one is at 10,000. I can imagine this being a hurdle for people who will be ordering bigger or more expensive products. ...

Horrible service

Horrible service! Unable to understand the rep on top of being rude to me. Have charges of items I never received and no help from them.

Horrible service

Horrible service! Unable to understand the rep on top of being rude to me. Have charges of items I never received and no help from them.

Their technology and insights get better and better each year.

PROS: I have been using Amazon for about 8 years now and this company is definitely heading in the right direction, especially with Pay With Amazon. Their technology and inspiring insights just keep getting better year after year with new and innovative idea coming out. The ease of use the service provides is simply beneficial to everyone. CONS: The customer support line could use some improvement. I am also not a big fan of the GUI screen and would like that to be more clear and to the ...

Just one tweak and this will be a 5-star rating.

PROS: I’ve always had a hard time finding payment processing platforms to accept my international debit card. This was why I found myself pleasantly surprised that Amazon Payment recognized and accepted it. I’ve been using this regularly since then and all my transactions have all gone by without hitches, so far. The special discounts and perks that one can get aren’t too bad either. CONS: The movement of money seems to only be one way: out. There is no way for me to transfer money from ...

Stalled my payment

Deliberately stalled my payment the maximum 3 days to generate maximum interest from my payment to America Golf

Do not use Amazon Pay - not trusted

I purchased an application via my amazon account, in order for the app to work i have to sign up to a subscription which was paid via amazon pay but in America. The app was no compatible so i cancelled within minutes of subscribing. I have since been disputing the cost with the company along with Amazon pay however this is proving to be a arduous task. Firstly international Amazon customer service is DIRE. they don't respond and you cant get hold of them. I have learnt that you have no ...

A trustworthy payment solution from a trusted company

PROS: Pay With Amazon is a straightforward, easy, quick, and trustworthy way to pay for any merchandise I'm looking to purchase. Also, they've added the ability to track what purchases you made using their service right in Amazon.com. I honestly wish it was used in more places. Outside of grocery items, at least 75% of my purchases are through Amazon, so I trust the company heavily. Whenever I look to make a purchase and I see Amazon as an option, it'll always be the first option I ...