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Amazon Pay - Payment Processing Software

Amazon Pay Reviews in April 2025: User Ratings, Pros & Cons

Convenient payment processing for your Amazon sales.

3.3

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Amazon Pay Reviews & Ratings

3.3

Good

Based on 609 ratings & 92 reviews

Rating Distribution

Excellent

(37)

Very Good

(9)

Good

(1)

Poor

(0)

Terible

(45)

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Showing 51-60 out of 92

AC

Andrew Clarke

10/19/22

1 out of 5

Tried to sign up for amazon pay

Tried to sign up for amazon pay, have found it impossible to register... The sign up feature just doesn't make sense ... Have contacted amazon multiple times for help and am still waiting 4 months + later... I came here to write a review and have read though a lot of the 1 stars and now wont even bother as it looks bad

GS

Gill SHAW

10/11/22

1 out of 5

Avoid Amazon Pay and GTR

On October 13th I paid £21.20 in advance for a train ticket via Amazon Pay. I went to collect the ticket only to find there was NO TICKET and had to purchase a more expensive ticket at £34 When I contacted Amazon Pay I was informed they are just the agents for GTR. I contacted GTR as I have a downloaded receipt from amazonpay. Its now TWO MONTHS and I have not received my £21.20 I have been advised to take GTR/Amazonpay to the small claims court. However, it will cost me to do so!!

A

Anna

10/10/22

1 out of 5

I used the service because of the…

I used the service because of the stated a-z guarantee ordering clothes on a website. The clothes didnt come as described and they did nothing for me. No help what so ever. And terrible customer service... so hard to contact and get your matter across.

BD

Bill Decker

08/23/22

1 out of 5

Amazon pay put a prior authorization…

Amazon pay put a prior authorization for purchase amount Then received payment for merchandise And prior authorization took another 3 days to fall off of my account Do not recommend

RK

Rahul Kumar

08/19/22

5 out of 5

Consumer 8509-035-964,complaints and…

Consumer 8509-035-964,complaints and reviews about Amazon India - Amazon pay later service. 8509-03-5964-Amazon India contact information and services

RK

Rahul Kumar

08/19/22

5 out of 5

Consumer 8509-035-964,complaints and…

Consumer 8509-035-964,complaints and reviews about Amazon India - Amazon pay later service. 8509-03-5964-Amazon India contact information and services

DA

Donna Allen

08/02/22

1 out of 5

Do not use this service!!!!!!!

Do not use this service!! I repeat, do not use this service as you do not get the money back that you payed and they will blame this on cirrancy changing. I lost out £17 and I cancelled my order within 4 minutes. I know it was the delivery charge they do not want to refund me but because they don’t read their emails correctly, they all keep blaming it on exchange rate!!

KK

Kris Kuzniar

07/21/22

1 out of 5

Unreasonable requests

Unreasonable requests. E.g. suspended my account and asked for a share structure of my company? What for? To accept payments? They are holding the funds because of potential refunds. Nonsense. It's my retail website, not yours Amazon. You JUST process the payments. That's it. I decide on refunds etc. A complete waste of time that amazon pay.

A

Aretha

07/20/22

1 out of 5

Unsatisfied with the way payment is processed

I don't like that when you order something and it says it will be here on a certain day, and you wait for it to arrive. Then they send an email, 3 days later, saying that it was declined. Why can't they tell you right away it has been declined? Are they that behind? It really screwed me over at Christmas. Now it has again. I was needing an item quickly. It took 3 freaking days for them to tell me it was declined. That is stupid! I want to cuss badly but that's rude of me. Hey, Mr. Bezos!!!! ...

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N

Nowell

06/28/22

1 out of 5

Amazonpay is as bad as you would think.

Amazonpay is a complete mess and an unreliable failure to any business that decides to use them. "Your account is suspended", the email stated, but with no specific reason other than a link to a user agreement and no way to talk to a person about it. It gives a link for us to check our status and it shows no problems, so in order to fix the unknown problem, any business would need to know the specific issue and would expect a human feedback, not automated emails. So, of course we have ...

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