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Amazon Lex - Bot Platforms Software

Amazon Lex Reviews in February 2025: User Ratings, Pros & Cons

Transform customer interactions with AI chatbot technology.

4.3

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Amazon Lex Reviews & Ratings

4.3

Very Good

Based on 29 ratings & 53 reviews

Rating Distribution

Excellent

(27)

Very Good

(23)

Good

(1)

Poor

(2)

Terible

(0)

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Showing 1-10 out of 53

SG

Sahil G

12/14/23

2 out of 5

"Great option within AWS to build a chatbot but ChatGPT took the shine away"

What do you like best about Amazon Lex? great option as the out-of-the-box solution offered by Amazon within AWS What do you dislike about Amazon Lex?

UT

uday t

06/06/23

5 out of 5

"Best ai chat bot"

What do you like best about Amazon Lex? Best chat bot where we can configure it using code or without code If we select lambda we need to write some code

UT

uday t

06/06/23

5 out of 5

"Best ai chat bot"

What do you like best about Amazon Lex? Best chat bot where we can configure it using code or without code If we select lambda we need to write some code

VR

Vijayakrishna R

10/15/22

1.5 out of 5

"Messed up documentation"

What do you like best about Amazon Lex? Lex is easy to configure. Training and configuring the chatbot is simple and easy. What do you dislike about Amazon Lex?

JP

Jaya P

11/29/18

5 out of 5

"Need to open up more"

What do you like best about Amazon Lex? The programming interface is reallly powerful to dynamically create bots, slots and intents. CLI is another powerful tool which makes the job really easy.

JP

Jaya P

11/29/18

5 out of 5

"Need to open up more"

What do you like best about Amazon Lex? The programming interface is reallly powerful to dynamically create bots, slots and intents. CLI is another powerful tool which makes the job really easy.

GU

G2 User in Financial Services

11/29/18

4 out of 5

"Lex is the future"

What do you like best? Lex is great for automating the call center calls to figure out intents and make the interaction more natural.

AU

Anonymous User

11/29/18

4 out of 5

"Lex is the future"

What do you like best about Amazon Lex? Lex is great for automating the call center calls to figure out intents and make the interaction more natural. What do you dislike about Amazon Lex?

AU

Anonymous User

11/28/18

4.5 out of 5

"Lexbots are the next gen bots !!"

What do you like best about Amazon Lex? The easiness in creating these bots are impressive. What do you dislike about Amazon Lex?

GU

G2 User in Accounting

11/28/18

4.5 out of 5

"Lexbots are the next gen bots !!"

What do you like best? The easiness in creating these bots are impressive. What do you dislike?