Aloware

Great Platform!

What do you like best? It has all the core features I need and is constantly being updated. Date is comprehensive. The dashboard looks great and it is very user friendly. I checked out a ton of phone platforms before deciding on Aloware. Most of what is on the market is dated and clunky. The decision was easy in the end. These guys care about presenting functionality in a simple way and I'm excited to see what comes next! What do you dislike? There is not much to dislike in the ...

Onboarding has been wonderful so far and excited for company wide adoption.

What do you like best? Customer service, attention to detail, diligence, and user interface are all excellent. What do you dislike? Some minor bugs with users across different browsers and the chrome extension sometimes is a bit wonky. What problems are you solving with the product? What benefits have you realized? We are still fairly new and have recently started onboarding our sales team and am excited to stress test the transfer functionality more

Excellent call center and team features1

What do you like best? Simple and intuitive navigation, customer profiles and stats. Clean and neat! What do you dislike? I like everything thus far, everything works well. What problems are you solving with the product? What benefits have you realized? Reporting, routing solutions. Gathering leads and tracking lost call revenue.

I am a manager who is using Aloware for our team of 100 SDRs.

What do you like best? I love the support that Anoosh and Sohrab have given us. When we experienced an issue we were able to reach out to them directly to get it fixed. I also liked the flexibility that they provided us, by customizing and tailoring Aloware to our needs. What do you dislike? Because our SDR team is so big, some of the issues that we uncovered took longer than we had anticipated to fix. One of the biggest things we are still currently working on improving is the call ...

Amazing

What do you like best? Aloware's attention to their customer needs has been nothing short of amazing . Ive had the pleasure of working with Aloware on onboarding our entire company (over 200) and Aloware has been so patient and everyday they make amazing improvements to their product . What do you dislike? Few small bugs here and there however they are quickly fixed, usually by end of day. What problems are you solving with the product? What benefits have you realized? We are ...

Exactly What We Needed

What do you like best? Being able to see which guest is calling and to be able to differentiate between my personal calls and work calls. What do you dislike? Not having a text message inbox in the app. Not a huge fan of having to go through contacts. Recommendations to others considering the product: Do the trial and ensure it works with what you need. It integrates with the programs we need and it works perfectly for us. What problems are you solving with the product? What ...

great platform

What do you like best? the dialer works great. the contact hub stores all the contacts correctly What do you dislike? nothing everything is great and perfect i love aloware Recommendations to others considering the product: it is the best dialer for sales What problems are you solving with the product? What benefits have you realized? problems with dialing out

Easy to use

What do you like best? No dial tone while transferring. The chrome browser feature is convenient What do you dislike? I dislike the power dialar. I believe the lines could use improvement What problems are you solving with the product? What benefits have you realized? Being able to transfer without a dial tone is key to my transfers

Aloware is the best texting platform out there.

What do you like best? I love the seamless interface they have and Anoosh & Sohrab are superstars. They continuously update their software and I love that it has Zoho integration. What do you dislike? There are times when we do run into problems with texting, but Anoosh & Sohrab are always there to help us out and fix the problems. What problems are you solving with the product? What benefits have you realized? We are able to send texts efficiently and make calls on there as ...

My favorite software product, ever.

What do you like best? The customer service and the API allow us to to make sure all our business needs are met with Aloware What do you dislike? I have not run into any downsides with Aloware. Recommendations to others considering the product: Talk to Anoosh and Sohrab! What problems are you solving with the product? What benefits have you realized? We are able to text and call our customers much more quickly and can provide a personalized experience