Aloware Reviews in April 2025: User Ratings, Pros & Cons

Fantastic

What do you like best? Everything about Aloware is amazing. They are really creating a phone system of the future and every time we have an idea, they implement it ASAP. Its exciting to be apart of something so revolutionary and seeing it grow everyday into a more and more powerful too, helps us become a ever more efficient company. What do you dislike? I don't think there is anything I dislike, they are extremely helpful and transparent. Recommendations to others considering the ...

Regularly using Aloware for Texting

What do you like best? I like the user interface, how Dashboard works and the customer profiles are so well layed out and among the best I've seen. What do you dislike? Should probably work on fixing Filtering contacts. What problems are you solving with the product? What benefits have you realized? Creating appointments requested by customers. Definitely helps when customer is not available to take the call but prefers to receive a text.

Very accessible. I can use anytime!!

What do you like best? Can easily get in touch with costumers :) What do you dislike? Its just that I can't use it for calling but really helpful on texting. Recommendations to others considering the product: I recommend Aloware to those who runs business because its very useful anytime. Can easily use in getting in touch with costumers. What problems are you solving with the product? What benefits have you realized? Very easy. Useful in anytime. Can connect with the ...

Great experience thus far!

What do you like best? Aloware has been great for our new business endeavor. The staff and support team are incredibly fast at answering any questions I may have. The program itself is also easy to use. I really enjoy the dashboard controls as it gives me more insight into the specs of usage for our business. What do you dislike? We aren't currently integrated with Aloware-that is my only downfall right now; but hopefully in the near future we will be! What problems are you solving ...

Great product run by by great people

What do you like best? We started using Aloware back when it was newly launched. Loved it then for its pleasing UI, fast navigation and simplicity. A year later, it's grown into one of the best call center solutions out there, and keeps getting better. They add new features almost every month. The reporting in particular is just brilliant. I've worked extensively with the two founders and it's been a pleasure. They're always responsive, really helpful and just altogether good dudes. ...

Great Solution & Amazing Service

What do you like best? The solutions that Aloware provides are well thought out and well presented, with a price that cannot be beaten. The company is super responsive to customer requests, and since day one has made us feel heard and has delivered updates that help us to serve our customers even more efficiently. What do you dislike? The lack of an 'app' -- but I understand that is currently in Beta :) What problems are you solving with the product? What benefits have you realized? ...

The Solution for Enga

What do you like best? Calls and Text are The basis of our communication, to get it to work together is such a blessing. Many have promised, but Aloware delivers. What do you dislike? Not much to dislike as they are consistently improving it. Tell them what you want, but it’s probably in the works already. Recommendations to others considering the product: Solid platform to communicate and build relationships What problems are you solving with the product? What benefits have ...

A Business SAVER!

What do you like best? - Recieve a ROI immediately once I turned it on. - Sales have gone up 20% - One on One Communication same day with the creator of the company to solve issues. - Auto texting service. - The Text doesnt look like a Autotext - I can customize Each text. - I can create many different texting systems for different types of people that get started with my course. - The system can connect to Mailchimp. - Ways to put people in groups using tags. - ...

Brilliant easy to use call centre software, with no bs pricing!

What do you like best? I love their easily accessible analytics, the no-BS $0/agent pricing, and omni channel integrations. Aloware's reporting lets us quickly see if there are unexpected call volumes (low or too high) using their dashboard, and graphing tools. And in the case that we don't their teams alert us too. For example - hey guys your team has been missing more calls during this time. Aloware's pricing also works fundamentally well for us because we don't always have the ...

Great Product, Great Customer Service

What do you like best? Everyone who I have had the pleasure of dealing with at Aloware has been exceptional and helpful. They are always quick to respond. Anoosh even responded to me very quickly while he was on vacation on the other side of world! You get service like this when someone truly cares about their clients, this is abundantly clear with Aloware. What do you dislike? The only downside is that there is no mobile app yet - though I am told it is in the pipeline! What ...