Aloware Reviews in April 2025: User Ratings, Pros & Cons

Excellent call center and team features1

What do you like best? Simple and intuitive navigation, customer profiles and stats. Clean and neat! What do you dislike? I like everything thus far, everything works well. What problems are you solving with the product? What benefits have you realized? Reporting, routing solutions. Gathering leads and tracking lost call revenue.

great platform

What do you like best? the dialer works great. the contact hub stores all the contacts correctly What do you dislike? nothing everything is great and perfect i love aloware Recommendations to others considering the product: it is the best dialer for sales What problems are you solving with the product? What benefits have you realized? problems with dialing out

My favorite software product, ever.

What do you like best? The customer service and the API allow us to to make sure all our business needs are met with Aloware What do you dislike? I have not run into any downsides with Aloware. Recommendations to others considering the product: Talk to Anoosh and Sohrab! What problems are you solving with the product? What benefits have you realized? We are able to text and call our customers much more quickly and can provide a personalized experience

Stellar experience

What do you like best? The most helpful is all the different types of feature I am able to use with Aloware. Additionally, I love the tracking capabilities since I am able to see many different things like amount of calls, talk time, reminders, texts, etc. What do you dislike? I dislike the fact that the user interface isn't as friendly as it could be. Not only that but sometimes Aloware will freeze up and/or not allow me the correct capabilities. What problems are you solving with ...

Great and dependable day in and day out

What do you like best? Dialer features and contacts that allow me to reach out to customers. What do you dislike? Glitches that sometime make reaching out difficult. What problems are you solving with the product? What benefits have you realized? Working from home

Aloware is easy to use and user friendly

What do you like best? I like how easy it is to use. You can call right from the dial pad. Its easy to navigate through the dashboard to make comments and check out the business info. What do you dislike? Occasionally the calls will drop when transferring or the system will run slowly for no reason and you have to open a new window or restart your computer to reboot it. Recommendations to others considering the product: Its a great tool to use when dialing out to customers. Its ...

Aloware review

What do you like best? It’s design. User friendly and modern look. What do you dislike? I haven’t had any downside with using Aloware. Recommendations to others considering the product: Switch over to Aloware and get calling! What problems are you solving with the product? What benefits have you realized? Organizing my leads and being able to connect with them.

Easy to use

What do you like best? No dial tone while transferring. The chrome browser feature is convenient What do you dislike? I dislike the power dialar. I believe the lines could use improvement What problems are you solving with the product? What benefits have you realized? Being able to transfer without a dial tone is key to my transfers

Jason Review

What do you like best? The design. It's easy to navigate I just wish that the mobile app would look the same or almost the same What do you dislike? Only the mobile app seems and feels old. I wish it can be more updated Recommendations to others considering the product: Its very easy to use. Give your self less than a week and you will be familiarized with it. There's also an app that you can download to your smartphone which is very convenient when you're away from the ...

Makes high volume sales so easy

What do you like best? The power dialer feature is amazing. You just load a bunch of contacts into your dialer and the tool calls them for you. You can voicemail drop, email and text all from the same place. You can connect the CRM as well so everything takes place in one spot rather than having to use several softwares. What do you dislike? There are a few frustrating things and learning curves on the software. You can't answer an incoming call when you have an active call que on the ...