Aloware Reviews in April 2025: User Ratings, Pros & Cons

Pretty glitchy, hangs up on calls

What do you like best? Calendar feature, makes it easy to follow up on tasks What do you dislike? The downside of aloware is the dial tone Recommendations to others considering the product: Run on chrome What problems are you solving with the product? What benefits have you realized? Helps with following up on tasks

Streamlined

What do you like best? Aloware has been a great resource in combining the ideal aspects of a phone system: CRM integration, interconnected extension numbers internally, click to call capabilities for outbound dialing, voicemail/personal line tokenization. Thus far, it's been a great resource to consolidate our multiple departmental phone systems into one What do you dislike? Like any new phone system, there is a learning curve. There are still aspects to this offering i'm not familiar ...

A very easy, friendly and self explanatory tool to use

What do you like best? The overall design contributes to the overall convenience when using the tool. Everything you need is laid out properly in a way where you would see everything that you need in a categorized manner. Aloware is the kind of tool where even beginners and people who has low computer literacy would be able to understand and use. What do you dislike? The only area where Aloware should improve is its transfer system. Beginners might have a hard time understanding how ...

Aloware is the best contact center software I have ever used.

What do you like best? I like how I can easily dial our contacts using their Power Dialer. It makes me work so much faster and complete all the calls I need to make within a day. Because of this, we are able to connect with leads and close deals much easier. What do you dislike? Nothing to dislike. I love everything the software has to offer. What problems are you solving with the product? What benefits have you realized? Dialing has been so much easier thanks to Aloware.

Efficient, very reliable.

What do you like best? Overall, I like how the app is laid out. What do you dislike? I dislike the lack of a separate message tab. Recommendations to others considering the product: Very efficient. What problems are you solving with the product? What benefits have you realized? I’m a rep. of an Airbnb, we provide excellent service to those we house.

Great Platform!

What do you like best? It has all the core features I need and is constantly being updated. Date is comprehensive. The dashboard looks great and it is very user friendly. I checked out a ton of phone platforms before deciding on Aloware. Most of what is on the market is dated and clunky. The decision was easy in the end. These guys care about presenting functionality in a simple way and I'm excited to see what comes next! What do you dislike? There is not much to dislike in the ...

Onboarding has been wonderful so far and excited for company wide adoption.

What do you like best? Customer service, attention to detail, diligence, and user interface are all excellent. What do you dislike? Some minor bugs with users across different browsers and the chrome extension sometimes is a bit wonky. What problems are you solving with the product? What benefits have you realized? We are still fairly new and have recently started onboarding our sales team and am excited to stress test the transfer functionality more

Aloware Review

What do you like best? how easy it is to go back and forth between contacts What do you dislike? I dont like that the bad contacts aren't filtered out Recommendations to others considering the product: be patient What problems are you solving with the product? What benefits have you realized? i like that all my contacts are in one place

I am a manager who is using Aloware for our team of 100 SDRs.

What do you like best? I love the support that Anoosh and Sohrab have given us. When we experienced an issue we were able to reach out to them directly to get it fixed. I also liked the flexibility that they provided us, by customizing and tailoring Aloware to our needs. What do you dislike? Because our SDR team is so big, some of the issues that we uncovered took longer than we had anticipated to fix. One of the biggest things we are still currently working on improving is the call ...

Amazing

What do you like best? Aloware's attention to their customer needs has been nothing short of amazing . Ive had the pleasure of working with Aloware on onboarding our entire company (over 200) and Aloware has been so patient and everyday they make amazing improvements to their product . What do you dislike? Few small bugs here and there however they are quickly fixed, usually by end of day. What problems are you solving with the product? What benefits have you realized? We are ...