Aloware Reviews in April 2025: User Ratings, Pros & Cons

Good product with a solid support team behind it.

What do you like best? The Aloware team is very responsive to my company's needs and is eager to hear feedback and implement new features based on our input. The dialer is very intuitive and feedback from the sales development representatives is good. I enjoy how easily it is to access previous calls and even listen in on current ones. The software is very built out with a variety of useful applications. What do you dislike? Aloware is still a relatively new company and therefore ...

Love this software!! Very versatile for different company departments!

What do you like best? I like that everything can be found in one central place and that the software use is very intuitive. The team is also super responsive to help with questions or concerns. What do you dislike? There is nothing I can think of at the moment. Recommendations to others considering the product: Definitely give Aloware a shot through a trial and demo. They have a great product and are continuously adding more features to their product roadmap to deliver the best ...

Aloware Review

What do you like best? Love the simplicity and data reporting aspects. What do you dislike? There are no downsides that I have come across. What problems are you solving with the product? What benefits have you realized? Easily communicate and view objectives with the team.

Well Rounded Caller

What do you like best? The Aloware staff are very responsive to issues we have had. They are also very quick to patch any issues which may arise and are willing to build out modules for us upon request, which is a very nice feature. What do you dislike? There are still areas where they could improve on the infrastructure, but any issue we have encountered has gotten ironed out quickly. What problems are you solving with the product? What benefits have you realized? Aloware is ...

“We’re impressed”

What do you like best? We moved from our office phones to this because Aloware changed this concept for us. We’re impressed by how complete the features are, that we easily migrated the whole team to this. The good thing about it is that it all happened before the pandemic starts and that’s when we realized we made the right move. What do you dislike? Some of the features are a little advanced for us, maybe simple guides can help. What problems are you solving with the product? ...

Awesome features

What do you like best? The design is simple and user-friendly. Features are outstanding. There’s nothing like it. Friendly. Features are outstanding. There’s nothing like it. What do you dislike? Mobile app needs a little more fixing, but the desktop’s working well. Among this, none. I’m happy with my overall experience. Recommendations to others considering the product: You can literally do anything with this software, hands down. We might be in different industries and ...

Integrating with HubSpot is easy

What do you like best? We use HubSpot as a CRM and we like the integration feature of Aloware with it. Also, setting up the integration is not too hard, unlike other systems we have used before. Overall, I think Aloware is great and a perfect fit for our business. What do you dislike? I don’t really have a complaint but maybe add more functionalities that will help businesses like us in the future. Recommendations to others considering the product: This is one of the best phone ...

“I like how easy it is to use”

What do you like best? Setting up this call center software is so easy! We were able to deploy this system in less than a day to all of our agents, which helped us move to a work-from-home setup. Also, their customer support team is so amazing! They are very quick to answer all of our queries. What do you dislike? I don’t see anything I dislike at the moment. Recommendations to others considering the product: Don’t hesitate to try it out! What problems are you solving with ...

Never thought a dialer could be so many things

What do you like best? The dialer! It makes calls so much faster. The messenger makes us send texts through the same numbers. I can just click on numbers then make calls through my browser. All the records are there! What do you dislike? The mobile app isn’t as smooth as I wanted it to be. What problems are you solving with the product? What benefits have you realized? There was no need for multiple programs or devices. It’s less confusing because everything’s just there.

ALOWARE REVIEW

What do you like best? Aloware provides us with toll-free numbers, a virtual call center, and call routing that helped us in managing our remote team. What do you dislike? The mobile app needs a little more improvement but that’s super minor compared to what they truly offer. Recommendations to others considering the product: It’s a great call center platform and it’s very easy to use. What problems are you solving with the product? What benefits have you realized? Our ...