Allego Reviews in April 2025: User Ratings, Pros & Cons

"I have used the platform for a short time and found this to be really helpful in developing my team."

What do you like best about Allego? The ease with which I can collate data, coach the team and feedback information to my line manager. What do you dislike about Allego? I have found sometimes the keywords are sometimes not being picked up correctly. Recommendations to others considering Allego: Allegro is an ideal platform in which to coach and learn, not just as individuals but as a team in a safe environment. What problems is Allego solving and how is that benefiting you? As my ...

"Conversation Intelligence - A*"

What do you like best about Allego? The conversation intelligence software is an extremely powerful tool that has helped us to automate parts of our coaching role and helped leverage how we coach our sales teams. What do you dislike about Allego? The only downside to conversation intelligence is I wish we had access to it sooner in our organisation. It is incredibly user-friendly and has helped revolutionise our coaching culture. Recommendations to others considering Allego: If you have a ...

"Changing the game - digital transformation for Sales"

What do you like best about Allego? Ease of use and incredibly powerful. Having access to the 'real data' in the conversation as well as the metadata in the CRM and analytics is ground-breaking. What do you dislike about Allego? My only difficulty is finding more time to use it more! What problems is Allego solving and how is that benefiting you? Conversation intelligence helps us solve for a lot of problems that our prospects bring to us, and helps us identify coaching and training ...

"Essential for any leader, whether you're in Sales or not"

What do you like best about Allego? I think the automation capabilities of Allego are very well thought out. They provide a really nice workflow for providing content at the right time to reps who are saying 'wrong' things. What do you dislike about Allego? Nothing. I really like the simplicity, and minimal UI, the functionality, my customer success experience has been exceptional, and even the sales process was enjoyable. What problems is Allego solving and how is that benefiting ...

"Conversation Intelligence - My Go-to Coaching Tool"

What do you like best about Allego? Scenarios and the Virtual Coach. Scenarios allows me to validate learning in a seamless way with training modules, track users application of new skills and best of all quickly feed back in an impactful way. The Virtual Coach let's me target areas I want to support with additional training content automatically, freeing me up to add value whilst the system does the heavy lifting. What do you dislike about Allego? Can't think of anything right now, other ...

"Seamless"

What do you like best about Allego? Our Customer Success Manager is always there to lend a hand when needed. The platform allows us access to calls and the grading system is perfect. What do you dislike about Allego? That I don't use it more often, what is there to dislike!? What problems is Allego solving and how is that benefiting you? Very easy to find key words. The call structure is a lot easier to track.

"Game changer"

What do you like best about Allego? It has helped me create a coaching culture by helping my 51 sellers become more engaged in their coaching, helping them take ownership for their quality scores and development and actively seek help of their manager and coach What do you dislike about Allego? The only frustrations have been around not having transcripts and been able to just have call snippets instead of full calls but with some new additions and features this is now a useful tool we can ...

"Conversational Intelligence tool from Allego"

What do you like best about Allego? Ease of use, Customer success team, product What do you dislike about Allego? no mobile app only web-based version, that's it Recommendations to others considering Allego: Great product that is linked to our success in onboarding and coaching our team. Superb customer success team and CX manager. great value for money What problems is Allego solving and how is that benefiting you? onboarding, coaching, and customer feedback. Shorten the onboarding time ...

"Th best coaching tool"

What do you like best about Allego? The ease of use. Bespoke grading forms and Insight reporting. What do you dislike about Allego? That the Insights do not always shown when the call comes through. Recommendations to others considering Allego: If coaching is a struggle for your team, this solution will give you everything you need to improve this area and see the results of these improvements too What problems is Allego solving and how is that benefiting you? It has helped agents step away ...

"Conversation Intelligence - My Go-to Coaching Tool"

What do you like best about Allego? Scenarios and the Virtual Coach. Scenarios allows me to validate learning in a seamless way with training modules, track users application of new skills and best of all quickly feed back in an impactful way. The Virtual Coach let's me target areas I want to support with additional training content automatically, freeing me up to add value whilst the system does the heavy lifting. What do you dislike about Allego? Can't think of anything right now, other ...