Alexandria Reviews in April 2025: User Ratings, Pros & Cons

Alexandria Library Automation Software is user and tech friendly

Compared to other Library software I have used in the past Alexandria is much more user friendly. Their support staff the few times we have needed it are very helpful and knowledgeable.

Love Alexandria Library System!

I previously had no experience with an automated library system. I did work with a stamp pad and date when I was in school to help out my librarian. With Alexandria Library System you get so much more! I really enjoy customizing the system to work in my library. Talk about customer service, when I do have a quick question the answer is only a phone call away. I always hang up with a great knowledge provided by their customer service. I get my questions answered and so much more. Thanks for ...

Excellent technical support service!

This is my 7th year using Alexandria and it has been a smooth experience for our school. The occasional issue/glitch is generally solved very quickly with a call to technical support, who are extremely knowledgeable, patient and competent.

Alexandria Program in High School Libraries

I have used the Alexandria Program for at least 10 years now. I think it is an excellent program for a reasonable price. It has many features, so many, that I have to call Tech to remember how to use them all. I would recommend it to smaller schools that may have issues with monies available for Technology in Libraries. If there was one thing I would change, it would be that training for updates would be free.;) Or that it would be a webinar that people could access on their own time.

Never Stop

When ever I have an issue, your techs never stop until it is resolved. Makes my job much easier.

Excellent

I am a Pk-8 librarian and every time that i have a question customer service always help me out, so nice!!!

Makes inventure a breeze

We use Alexandria not only to track library books but all of our tech devices. Makes everything easier to keep up with.

Great product with great service!

I have worked with Alexandria in two schools. I have nothing but good things to say about their circulation system (We don't use Textbook Tracker.) Any time I have any questions, the tech department is overwhelmingly helpful, professional, and knowledgeable about any topic. The reports module has everything I could ever want a report on and more. I first experienced Alexandria in a previous school and was delighted to see it was in place here when I came eight years ago. Last year I ...

Alexandria Review

Alexandria library software is easy to use. It helps keep track of books and makes the check in and check out process simple.

Very Satisfied

I have worked with Alexandria for many years and have always been very satisfied. I have used their tech support several times and I have been very pleased with how they walk me through the problem to solve it.