spotsaas-logo
Get Listed
Alexandria - New SaaS Software

Alexandria Reviews in April 2025: User Ratings, Pros & Cons

Empowering libraries, one personalized experience at a time.

4.3

Add to compare

Alexandria offers custom pricing plan

Request a Quote

Alexandria Reviews & Ratings

4.3

Very Good

Based on 386 ratings & 400 reviews

Rating Distribution

Excellent

(204)

Very Good

(139)

Good

(57)

Poor

(0)

Terible

(0)

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 211-220 out of 400

NS

Nanette Smith

10/10/16

5 out of 5

Stellar Customer Service

From the sales department, to Tech support, to my personal customer representative, I have been highly impressed with Alexandria. The system itself is user friendly and just makes sense. I had to contact tech support over the weekend, and received a helpful response from the company's owner within 10 minutes! They seem to be always available and incredibly helpful.

KB

Kerry Baker

10/10/16

5 out of 5

Alexandria Is Excellent

Alexandria is an excellent program. It shows all sorts of reports, manages your library collection in a dependable format, and is a very user friendly program.

DR

Diana Reyes

10/10/16

5 out of 5

Alexandria Library Automation Software

I have been a school librarian for 29 years in the same school district. We started using Alexandria Library Automation Software about 21 years ago. I like it extremely because it is easy to use and even when the program is revamped, it is still easy to understand and remember the new principles involved. When I cannot figure out some reports for myself, the technology assistance department is prompt and courteous as they help. I would recommend this program to any librarian any field.

AF

Amanda F

10/10/16

5 out of 5

Love

I have only had Alexandria for a few months, but I love it. Previously I used ResourceMate3.0, which was outdated and difficult to use. Alexandria is quite different! Everything is easy and user friendly. I do wish that They had the option of putting the reading level of a book in the file though. I'm excited to use this software for years to come in my school library.

BU

Beth Undem

10/10/16

5 out of 5

Alexandria, the best library automation system

Our school purchased Alexandria over 20 years ago and we have been happy with it ever since. We have combined multiple library catalogs when we built a new school and the transition was super easy. We upgraded to the hosted version and the only problem we have had is when our local access is down.

M

M.K

10/10/16

5 out of 5

Great customer support

Whenever I call I always get exactly the help I need. There are functions I only do once a year so it is easy to forget details of each process, but every time the polite Alexandria staff walk me through.

IH

Iesha Hunter

10/10/16

5 out of 5

I Love Alexandria Library

The software is easy and efficient! I able to load books with efficiency!! The system has helped my youth become more responsible library patrons.

JH

Jennifer Haas

10/10/16

5 out of 5

Intuitive and Useful

This is a library system I inherited, and I'm glad I did. Not only is it easy to use for processing and cataloging books, as well as doing inventory and reports, the web features of Researcher are fantastic for students. The "what's new" button and "view shelf" are used constantly by my students. Additionally, customer support is always top notch.

KH

Kimberly Hopkins

10/10/16

5 out of 5

Quality, Experience, and Dependable

I have used Alexandria for about 15 years. I find that the level of customer service and technology help is the best and would highly recommend this library software to anyone considering updating or switching. Even when the worst happened to me about a year ago (old server crashed and the data had NOT been backed up even though I'd been assured it was being done on a nightly basis), COMPanion walked me through every solution possible in order to retrieve the data....and we were able to ...

Read more

SL

Sarah Lewis

10/10/16

5 out of 5

Great!

The software is easy to use and install and very powerful in terms of features.