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Alexandria offers custom pricing plan
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MC
Malinda Cembruch
10/11/16
Alexandria Version 5
I have used Alexandria V5 for the past 5 years. It has been very user friendly. Tech support has always been helpful if I have needed them. The only drawback is not being able to access Alexandria and work from home. I am upgrading to the online version this year. So, working from home will now be an option.
LJ
Lori Joustra
10/11/16
Great Software
I have been using the Alexandria Library Automation Software for 4 years and have not had any problems with it and it is fairly easy to use.
NM
Nancy Murphy
10/11/16
Alexandria Library Software
I've been using Alexandria Library Software for eight years in my school library. For the most part, is uncomplicated to learn and use. There are so many applications available from this software! I would like to have more training, though, such as tutorials for different applications.
CS
Cathy Stanz
10/11/16
Almost there
We have enjoyed Alexandria in our library. I have used an earlier before in another school! This is a newer version. I wish the things like Reports had remained on the main tool bar instead of hiding it under tools. I still am working on figuring out where some of my less common functions are but I love that when a patron comes to ask about what they have checked out, you can pull up their name and click in the same window "details" and they have an answer to what and when! Thanks Alexandria!
RW
Rebecca Wallace
10/11/16
Alexandria...user friendly and very supportive
We just upgraded this year to the web version & honestly it has its ups and downs. But I will say Alexandria is working to resolve all our issues. Sometimes it seems the issues aren't corrected as quickly as we would like. They do listen to new ideas on the software and they continue to make improvements on the features. Support is always there to answer your questions and walk you through how to do anything you need. No software is perfect and it is impossible to please everyone 100% but ...
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C
Customer
10/11/16
Easy
It's easy to use.
AL
Acacia Luther
10/11/16
Alexandria Review
Alexandria is a very friendly system. I have very few problems with the software itself. I do wish that it was a little more integrated with other systems that we use as a school. It would also be very helpful if it were more accessible outside of our server. Sometimes this causes issues with mobility.
JG
Joanne Gugg
10/11/16
Great Real Time Resolutions
I'm impressed with the level of customer support available through multiple assistance channels (e-mail, online chat, troubleshooting faqs).
CB
Carolyn Bushey
10/11/16
Excellent help desk!
Whenever I have a problem, I can always call their help desk and they are very helpful walking me through whatever process I need.
VT
Vickie Tambornino
10/11/16
Easy To Use
Alexandria is easy to use for checking out and book drops. When adding books scan the UPC and it will align with the Library of Congress and add the information on the book. Students can be added by uploading a spreadsheet. It has easy to follow tutorials. The only problem I have it is difficult to export books then to import to another school in our account.
