Alexandria Reviews in April 2025: User Ratings, Pros & Cons

Alexandria Library Software.

I highly recommend Alexandria Library Automation Software.

Alexandria is easy to use!

I had never used it, but it did not take me long to learn the basics and the technical department is great! They're very friendly, patient and helpful!

Alexandria Library Automation Software has met all my expectations and more!

I have had little experience with Library Automation software but Alexandria has made it easy for me every step of the way. Their support staff/service is top notch. With little computer expertise, they are able to walk me through every concern. I would highly recommend it.

Support

Alexandria has amazing tech support! Anytime I need help, they patiently walk me through the steps that are required to solve my issue.

User friendly

Alexandria Library Automation Software is very user friendly for the librarian and students.

Best tech support ever!

When I have an issue, or question about anything, a knowledgeable REAL LIVE person is available to help. I also appreciate the seamless updates. Report options are numerous and useful. As a high school, we love the email feature for notifying students of holds, overdue books, and other charges. We have used Alexandria since we began automating our collection in1990. I have never seen anything that would make me change.

love the convenience of this program

I can do everything from 1 screen

Alexandria always works well and contacting technical support is a breeze!

I love that Alexandria seems to always run perfectly and that whenever I need help with anything I can just call technical support. The only thing I don't love is the $799 a year that I have to pay to keep my licence up to date! That is a lot to pay for many of our schools that are so underfunded.

Alexandria has worked well for our library.

Alexandria was our first choice when we decided to automate our library. It has made my job so much easier. I would definitely recommend it to others.

Very reliable and easy to use

I have been using Alexandria in my library for seven years. It has been easy to learn and use and when I found it necessary to ask for help, they have been very kind and walked me through any problem. I'm comfortable recommending this library software.