spotsaas-logo
Get Listed
Alexandria - New SaaS Software

Alexandria Reviews in January 2025: User Ratings, Pros & Cons

Empowering libraries, one personalized experience at a time.

4.3

Add to compare

Alexandria offers custom pricing plan

Alexandria Reviews & Ratings

4.3

Very Good

Based on 386 ratings & 400 reviews

Rating Distribution

Excellent

(204)

Very Good

(139)

Good

(57)

Poor

(0)

Terible

(0)

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 1-10 out of 400

PA

Pamela A

09/04/19

5 out of 5

"Recommended to a College Library"

What do you like best about Alexandria? Although we are a small elementary library, it amazes me how intricate and all encompassing this software is. I can see that if I were working in a public library or a larger school library, that this would cover all aspects of library management.

AU

Anonymous User

09/04/19

5 out of 5

"Reports"

What do you like best about Alexandria? The system is great. I like it. But there is so much to learn and I have very little time to spend learning everything there is to offer with this system.

LB

Lynn B

09/04/19

5 out of 5

"Alexandria: an Unexpected Surprise!"

What do you like best about Alexandria? Alexandria is extremely efficient. Every task one needs to perform in a library can be done easily with Alexandria. I did not purchase this initially; it was in place when I arrived but I understand the cost is quite reasonable. The customer service is STELLAR!!!!

TV

Tallie V

09/04/19

5 out of 5

"I wouldn't trade it for anything!"

What do you like best about Alexandria? I love how easy Alex is to use. The tech support has been amazing when we have struggled with our school network. What do you dislike about Alexandria?

MC

Melissa C

04/20/18

5 out of 5

"Alexandria for school libraries "

What do you like best about Alexandria? I liked when inputting information into the system it automatically looked up the book information including the accelerated reader information.

TM

Traci McKeon

09/05/17

5 out of 5

Alexandria has provided me with …

Alexandria has provided me with excellent customer service and their software is perfect for our needs!

O

OV

12/19/16

5 out of 5

simply the best

What else can I say? We've been using Alexandria for years and years, and I don't know if you could convince me to use anyone else. I truly feel that they want to do right by their customers.

CM

Carol-Lee Marshall

10/22/16

5 out of 5

Prompt customer service

As a new librarian using Alexandria for the first time, I really appreciate the customer service. They answer their calls promptly and have always been able to help me with my various questions. They never make me feel like I should know or are wasting their time. I like all parts of the system and my teachers appreciate what I can do for them by accessing the various functions.

GH

Gerry Hikida

10/13/16

5 out of 5

Long time Alexandria user

I began using Alexandria way back when the company was small and version 3 was something they were planning for the future. I stayed with version 5 for a long time because our equipment was never state-of-the-art and mine is the only school in the district using a Macintosh library program. I liked version 5 very much and was very comfortable using it found it very reliable. With version 5 I almost never needed to call tech support for help. Changing to version 6 has been a mixed ...

Read more

JK

Janet Kindron

10/12/16

5 out of 5

A++ For Alexandria

I was converting to the newest version and they were so helpful both with email responses and on the telephone. They walked me through step by step. We had some problems on our end, and they were able to figure it out and work with our technology person to remedy right away. Would recommend!!