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9.1

Spot Score

AlertOps - Incident Management Software

AlertOps Reviews in February 2025: User Ratings, Pros & Cons

Streamline your incident management with real-time alerts.

4.8

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Starts from $5/User/Month when Billed Yearly, also offers free forever plan

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AlertOps Reviews & Ratings

4.8

Excellent

Based on 93 ratings & 100 reviews

Rating Distribution

Excellent

(74)

Very Good

(26)

Good

(0)

Poor

(0)

Terible

(0)

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Showing 41-50 out of 100

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Mark B

08/10/22

5 out of 5

"Great Product with Great Support"

What do you like best about AlertOps? The integration with CW works great, we are able to assign ourself and it syncs with CW What do you dislike about AlertOps?

NW

Nigel W

08/10/22

5 out of 5

"Love the ease of use."

What do you like best about AlertOps? Love how easy it is to view and use AlertOps to view and swap scheduled on-call days, also the integration with ConnectWise make's it simple to work tickets. Would 100% recommend it!

BB

Brandon B

08/10/22

5 out of 5

"AlertOps gets critical alerts out to your service team 24/7"

What do you like best about AlertOps? The web interface and mobile app are easy to use and intuitive. Service and support is also great. They worked with us through the implementation to get all of the integrations working that we needed and didn't just point us to a KB article and leave us to figure it out on our own. The few times we've needed support, we've gotten someone who knows the system thoroughly. They even helped us implement a more complex, nested on-call rotation after the ...

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MW

Matt W

07/22/22

5 out of 5

"Very easy to use platform and a great product!"

What do you like best about AlertOps? With the SMS, Email and Call alert features - you can easily program the software to follow a schedule. What do you dislike about AlertOps?

CC

Cary C

07/10/22

5 out of 5

"Useful for MSP system monitoring"

What do you like best about AlertOps? The Instant notification of system updates. What do you dislike about AlertOps?

DS

Daniel S

07/01/22

5 out of 5

"Dont Know What I Would Do Without It"

What do you like best about AlertOps? simplicity! Gets to the point so I can do what's needed to be done. What do you dislike about AlertOps?

VF

Virginia F

06/30/22

5 out of 5

"The alerts allow us effectively monitor clients systems 24/7"

What do you like best about AlertOps? We can schedule engineers for different shifts and different times to be ONcall. This is very important in our follow the sun model.

VF

Virginia F

06/30/22

5 out of 5

"The alerts allow us effectively monitor clients systems 24/7"

What do you like best about AlertOps? We can schedule engineers for different shifts and different times to be ONcall. This is very important in our follow the sun model.

AT

Abu Thahir

06/22/22

5 out of 5

Best Incident Management Software for Enterprise

AlertOps is simple and easy to use. It is very reliable, once we got it up and running, it worked almost without any maintenance or issues. The low price is also one of the major advantages over the competition. There are many predefined integrations with monitoring tools. Besides that, we had a feature request for Zabbix integration and AlertOps support team was very helpful and our request was successfully resolved. Our integration with PRTG works just fine and we rely on that heavily.

AT

Abu Thahir

06/22/22

5 out of 5

Best Incident Management Software for Enterprise

AlertOps is simple and easy to use. It is very reliable, once we got it up and running, it worked almost without any maintenance or issues. The low price is also one of the major advantages over the competition. There are many predefined integrations with monitoring tools. Besides that, we had a feature request for Zabbix integration and AlertOps support team was very helpful and our request was successfully resolved. Our integration with PRTG works just fine and we rely on that heavily.