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9.1

Spot Score

AlertOps - Incident Management Software

AlertOps Reviews in April 2025: User Ratings, Pros & Cons

Streamline your incident management with real-time alerts.

4.8

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Starts from $5/User/Month when Billed Yearly, also offers free forever plan

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AlertOps Reviews & Ratings

4.8

Excellent

Based on 93 ratings & 100 reviews

Rating Distribution

Excellent

(74)

Very Good

(26)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

AlertOps has garnered consistent praise from users for its simplicity, efficiency, and excellent customer support. Users highlight its customizable features that track after-hours alerts tailored to individual needs, making it a reliable tool for seamless operations. The platform's flexibility, detailed customization, and sleek design have been commended for ...Read more

AlertOps pros and cons

  • Efficiently handles on-call responsibilities, reducing operational burdens and allowing users to focus on core tasks.

  • Customizable alerts and integrations tailored to individual needs, with excellent and responsive support.

  • Initial setup and utilization may be challenging for users without adequate guidance due to the system's feature richness.

  • Limited availability of third-party apps and connectors in the marketplace may restrict advanced functionality options.

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Showing 21-30 out of 100

IB

Ivan B

02/13/23

3.5 out of 5

"Easy being called, hard to set up"

What do you like best about AlertOps? The easiest way to configure on call methods I found. What do you dislike about AlertOps?

IB

Ivan B

02/13/23

3.5 out of 5

"Easy being called, hard to set up"

What do you like best about AlertOps? The easiest way to configure on call methods I found. What do you dislike about AlertOps?

RG

ryan g

02/06/23

5 out of 5

"A review in excellence from an incredible platform"

What do you like best about AlertOps? I like that I dont always need to be tied to my computer or Teams to get a notification. What do you dislike about AlertOps?

MC

Michael C

02/05/23

4 out of 5

"Good for a Small to Medium business MSP."

What do you like best about AlertOps? Multiple forms of communication to allow you to be properly informed. Schedule in the app as well as ticket information. What do you dislike about AlertOps?

RN

Reymond N

02/03/23

4 out of 5

"Alert Ops Review"

What do you like best about AlertOps? what i like best about alertops is the staged alerting system What do you dislike about AlertOps?

DV

David V

02/03/23

4 out of 5

"Used for OnCall rotation at an MSP"

What do you like best about AlertOps? Seems simple enough to find alerts, and manage them What do you dislike about AlertOps?

CM

Collin M

01/24/23

5 out of 5

"The Best Solution We Could Find"

What do you like best about AlertOps? AlertOps makes it easy to handle after hours emergency calls. What do you dislike about AlertOps?

BT

blake t

01/17/23

5 out of 5

"Great App!"

What do you like best about AlertOps? It keeps me in the loop and alawys at the finger tips of my clients What do you dislike about AlertOps?

SB

Skyler B

01/16/23

5 out of 5

"Fast and efficient."

What do you like best about AlertOps? It's persistent. I also like how loud the alert sound is. It really gets your attention! What do you dislike about AlertOps?

TB

Tanner B

01/16/23

5 out of 5

"Increased Efficiency"

What do you like best about AlertOps? AlertOps keeps our staff on top of after-hours emergencies and alerts. With multiple alert options, our team can always assist our clients' needs no matter the time!