Albacross Reviews in April 2025: User Ratings, Pros & Cons

Fantastic product with an even better CSM support

What do you like best? Their tracking of companies is top notch, but what is even better is the service provide during our POC process via Oleksii and Aymeric. They went above and beyond to make sure everything ran smoothly. What do you dislike? The data contacts from their partner Cognism are rather poor, with a bounce rate of 50% and more. However they are changing providers so I am looking forward to seeing the results change. Recommendations to others considering the ...

Valuable lead / relevancy information for B2B companies

What do you like best? Albacross helps you answer one of the most difficult questions: Who visits my B2B-site? This information is obviously very valuable to any sales and marketing department. I find that Albacross is easy to use, and makes it easy to filter companies and make segments to watch. I also like the way you can make targeted campaigns to the companies you want to be relevant for, instead of everyone else. What do you dislike? Not much to put here. Albacross is not a ...

Customer centric company providing a great toolkit for demand gen

What do you like best? First of all, Albacross are great to work with. Their team takes the time to understand our challenges, get our feedback, and work with us to create successful campaigns and make the most of their tool. It feels like a collaborative partnership which is what we all hope for from a technology company, but too rarely get in practice! The software itself is useful for understanding which companies have been on the website, but we have been particularly interested ...

Great customer XP, good data and constantly getting better

What do you like best? My favourite thing about Albacross is the personal approach they take to customer experience. We have an account rep, Oleksii, who could not do enough for us. He's incredibly dedicated to our account and ensuring that we get as much value and support as possible from the tool. He is super responsive and honestly I couldn't rate him high enough. Aside from that, the tool is good. It's intuitive to use and understand. I did a data comparison when initially ...

Next level. Get well ahead, data is king!

What do you like best? Easy to use interface. Logical structure. Great onboarding What do you dislike? Why didn't we discover Albacross sooner? What problems are you solving with the product? What benefits have you realized? Deeper understanding of our data. Able to make well-supported databased decisions and insights. Helps to make data make sense to a wider set of colleagues/roles.

Unique software

What do you like best? I love that the software emails me weekly with the website hits from the last week, and shows me where they came from - seeing the domains from which people visit is very useful. What do you dislike? I honestly wish it was more accessibly priced for the small business market. These insights are great for members of the small business sphere to be able to understand where the traffic comes from and perhaps reach out to people who are viewing their website. ...

They track less than 1% they claim to…

They track less than 1% they claim to work on working from home but that is just click bait! They also have a slow load time that made us suffer in SEO! We bought a one year license and after 2 weeks no results they refuse to refund!

Gives us a very good overview of international companies that visit our website

What do you like best? I like that you can segment your website into areas of interest and consequently get an overview of companies that visit these areas. What do you dislike? Not all company info looks correct, I guess it would be around 80%. So there is room for improvement there. What problems are you solving with the product? What benefits have you realized? Thanks to Albacross we are able to target prospects that haven't reached out to us yet.

A rare and hands-on B2B tool

What do you like best? Hearing about Albacross it sounded too good to be true - turns out it wasn't. A very helpful and hands-on tool for B2B sales, but also to recognize what current customers might need extra attention. Smart! What do you dislike? Could get better at making sure all users get the full use of Albacross' different services and integrations. What problems are you solving with the product? What benefits have you realized? To identify customers and potential ...

It looks usable, but many out actual leads are not in albacross database.

What do you like best? UI is pretty goods. Reports and filters are usable. What do you dislike? Database of companies does not include many companies also many internet providers are displayed as companies. What problems are you solving with the product? What benefits have you realized? I was trying to reach more clients event these one whod didn't contacted me.