Efficiency and automation for the staffing industry.
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AkkenCloud offers custom pricing plan
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AU
Anonymous User
03/19/20
"Needs to be more user friendly"
What do you like best about AkkenCloud? I like that you can see phone numbers without clicking on the person. What do you dislike about AkkenCloud? Not user friendly. Hard to navigate. Needs better training and more info on how to run reports. What problems is AkkenCloud solving and how is that benefiting you? I have not noticed where Akken has helped our company. I do know that we have not used it for all of its capabilities which in part is due to user friendliness.
AU
Anonymous User
01/10/17
"Gets job done, but room for improvement "
What do you like best about AkkenCloud? Akkencloud gets the job done - I use this service with my temp agency in order to document my time at different assignments (such as time in/time out.) Once I'm done with the timesheet, I submit it and it's sent for review. What do you dislike about AkkenCloud? In AkkenCloud, time sheets for a given week have to be submitted only ONE time, otherwise the system (according to the agency) causes errors with their invoices. Anyway, this gets annoying if ...
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KR
Kimberley R
07/30/23
"Clunky but helps you stay organized"
What do you like best about AkkenCloud? It helps me to organize my candidates and open job requisitions. It is fairly easy to view your dashboard and see your company's current open jobs, and you can filter your view to easily see your own candidates or job openings. What do you dislike about AkkenCloud? AkkenCloud is likely the most clunky, unintuitive ATS I've ever used, and I have used 8 or 9 throughout my career. There are many actions that require multiple clicks to perform when they ...
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AU
Anonymous User
05/24/21
"3 years with Akken"
What do you like best about AkkenCloud? The task manager functions and setting reminders to follow up with candidates. What do you dislike about AkkenCloud? The clunky email and no mobile email options from my phone, unable to mass merge duplicate candidate profiles (more than 1 person at a time), Calendar should be the Outlook, not an entirely separate calendar. Why doesn't it pull an IP address location for candidates applying to filter out if they're close to the job location or not? ...
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AU
Anonymous User
08/31/20
"My Akken Review"
What do you like best about AkkenCloud? Very strong customer service. Constantly adding functionality. Fairly intuitive menus. What do you dislike about AkkenCloud? I hate a few things. 1. When you do a search in candidates it does not mark a candidate as viewed once you open it. So, if you do not go through every candidate and want to return the search it is a huge hassle to get back to your spot. 2. When you type in a name if you do not get the name right, it does not bring up several ...
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AU
Anonymous User
06/02/20
"Not intuitive"
What do you like best about AkkenCloud? An upside of Akken is great customer service! What do you dislike about AkkenCloud? Downsides of Akken are that it is not intuitive. Takes multiple steps to generate reports, it syncs with your email but then doesn't tell you that you reset the password so you think you sent an eCampaign to a bunch of contacts, but nothing tells you that you didn't. What problems is AkkenCloud solving and how is that benefiting you? The benefits are that it is easy to ...
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AU
Anonymous User
03/22/20
"Not recommended"
What do you like best about AkkenCloud? There's nothing that stands out about the software. What do you dislike about AkkenCloud? Not very user friendly, not being able to delete entries on contacts/candidates, etc., limited search ability Recommendations to others considering AkkenCloud: N/A What problems is AkkenCloud solving and how is that benefiting you? We use it to track contacts/candidates, run candidate searches, email, calendar, scheduling & completing sales calls, scheduling & ...
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AU
Anonymous User
07/24/23
"Difficult onboarding due to poor communication"
What do you like best about AkkenCloud? It does not have a lot of down time. There have been a few cases where I submitted a ticket and the problem was resolved in a way that was helpful and did not leave me with more questions. What do you dislike about AkkenCloud? Its interface is not userfriendly. Too many steps to complete a simple task. Completing tasks alse requires multiple tabs to be open at once. There are lag times between functions. What problems is AkkenCloud solving and how is ...
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BH
Bob H
07/26/23
"Nice people, but the customer service and support take forever. We would not recommend it."
What do you like best about AkkenCloud? The people are nice, You get to deal with US citizens. The database is okay. We are starting to have search feature problems and customer support seems to be a couple days every time we call. What do you dislike about AkkenCloud? It is cumbersome, everything takes a lot of steps, the back-office part is a pain, not very user friendly Recommendations to others considering AkkenCloud: find another package with better customer support. It is so ...
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AU
Anonymous User
11/22/19
"It's like being in staffing and recruiting in the early 2000's."
What do you like best about AkkenCloud? It is an ATS and a step above a spreadsheet. What do you dislike about AkkenCloud? It is very dated, very clunky so many steps just to complete simple tasks. Lack of customization for workflows and how our company hires. It does not offer any type of candidate nurturing and easy bulk/mass emailing. They do not offer a feed for Google for Jobs and every time you find a flaw they want to charge you to fix it. What problems is AkkenCloud solving and how ...
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