AkkenCloud Reviews in April 2025: User Ratings, Pros & Cons

"Versatile tool that allows for organization"

What do you like best about AkkenCloud? I like that there are so many options and tabs to click on that help organize all of the information pertaining to our candidates. I can be as specific as I need to in the Activities area without worry of running out of room to type. What do you dislike about AkkenCloud? I wish there was an area to enter information such as candidate birthdays. Being able to send out an email wishing clients or employees to have a Happy Birthday is such a nice, ...

"Overall Great CRM/HRM Tool"

What do you like best about AkkenCloud? POB (Paperless OnBoarding) is the best feature. I work at a Staffing Agency and we hire a lot of people so the POB feature is a great tool for us. We are able to process applicants more quickly and efficiently with this tool. All forms are legible, easily accessible and can be downloaded with the click of a button. Call Em All is another great feature for Akken, working in the Staffing industry we are able to reach 100's of employees at once via phone ...

"A Necessary Resource for Success"

What do you like best about AkkenCloud? Akken has an easy-to-navigate layout with very a clean interface. The CRM note-taking tool makes documentation and communication tracking virtually seamless! What do you dislike about AkkenCloud? Some information from PDF files can be lost during the creating of candidate profiles, but for the most part, the "Import" tool creates an accurate profile with all the necessary information included. What problems is AkkenCloud solving and how is that ...

"Good and Reasonable Priced CRM for Staffing"

What do you like best about AkkenCloud? Akken integrates well and is very user friendly. Also, not as expensive as most. What do you dislike about AkkenCloud? The mobile app works fine.... if it works with your phone. It has had a rough time working with iPhones since it came into existence, but has always worked great on my android, until my last phone upgrade to a Galaxy S-10. Now it doesn't work at all. Also, there customer service (customer success) is not good. Occasionally you will ...

"Everything you need in one place"

What do you like best about AkkenCloud? AkkenCloud has everything you need for full candidate and client management. The platform integrates with payroll software and sourcing channels (e.g. Indeed) seamlessly, and you have access to your entire database at your fingertips. What do you dislike about AkkenCloud? A useful feature would be to have a prominent field that displays Employee ID within the candidate window when opened - without this, you have to refer back to the main window ...

"Good Product Overall - Could Use BI Refinements"

What do you like best about AkkenCloud? It's VERY easy to use and intuitive. Most functions aren't too buried which is nice. What do you dislike about AkkenCloud? It's BI and searching functionality is very limited. It should have keyword or skill taxonomies that you can search on instead of having check boxes for everything you want to search on every time. It would accelerate efficiency. Recommendations to others considering AkkenCloud: Overall good product - it's searching functionality ...

"Easy to use"

What do you like best about AkkenCloud? I like the candidate search or contact search. What do you dislike about AkkenCloud? When you enter a contact and it does not pull up and you want to pull up another contact, you have to erase it fully, you cannot override it. What problems is AkkenCloud solving and how is that benefiting you? Love the calendar and how easy it is to use.

"Akken is a robust and highly capable solution for our firm."

What do you like best about AkkenCloud? Ease of use, technology implementation, and efficient UI design. What do you dislike about AkkenCloud? Advanced ad-hoc report generation can be difficult at times. What problems is AkkenCloud solving and how is that benefiting you? Accurate tracking of candidates submitted to orders avoids details from being overlooked. Our data compliance has increased significantly.

"Not Ideal"

What do you like best about AkkenCloud? Works for our payroll team and recruitment teams' basic needs. What do you dislike about AkkenCloud? Difficult to use for CRM segmentation and needs more integrations with different platforms (ie: HubSpot, job boards), etc.) to allow for automation. The reporting section is not user-friendly and unable to create reports for our use. Need branding functionalities with job board for the website. Recommendations to others considering AkkenCloud: Great ...

"Lead Recruiter: I use AKKEN daily and train new recruiters to use it."

What do you like best about AkkenCloud? I've been recruiting for 34 years and have used many systems. I like that there is a high degree of customization we can do ourselves to tailor the system to our needs. In comparing AKKEN to other systems I've used I would say new recruiters can become productive in a shorter period of time. What do you dislike about AkkenCloud? Search capabilities and how results are arranged is not quite up to the standard I would expect. What problems is AkkenCloud ...