AkitaBox Reviews in January 2025: User Ratings, Pros & Cons

"Easy to manage maintenance requests."

What do you like best about AkitaBox? I can write down what was done to fix the problem so that if it happens in the future, someone else can figure it out What do you dislike about AkitaBox? The abundance of monthly routine requests What problems is AkitaBox solving and how is that benefiting you? any building and grounds related maintenance issues

"AkitaBox"

What do you like best about AkitaBox? The program seems very user friendly. The fields to fill out and complete are easy to follow and understand. I am not an adminstrator for our Akitabox system, but it appears it is easy to create assets and locations to schedule, direct, locate and identify the equipment that we service for any user assigned to our system. What do you dislike about AkitaBox? Inexperienced users of Akitabox that submit work order requests often do not fill out the asset ...

"Incredible Tool for Managing Facilities"

What do you like best about AkitaBox? The customized map feature of Akitabox is truly the best. Knowing where assets are and having a record of maintenance activities overtime is priceless. What do you dislike about AkitaBox? The UI could use some improvement, but I have no doubt that Akitabox will continue to improve the software over time. What problems is AkitaBox solving and how is that benefiting you? Bottom line, we weren't tracking when things were being repaired. Know we will always ...

"Very easy to use"

What do you like best about AkitaBox? The mapping with clickable icons is an easy function to use What do you dislike about AkitaBox? Everything has been really easy to use, and the staff enjoy it Recommendations to others considering AkitaBox: The best overall tool I've seen on teh market What problems is AkitaBox solving and how is that benefiting you? Being able to track work orders

"A very useful feature packed tool for WOs"

What do you like best about AkitaBox? the maps, auto suggested fields, and above all the ability to easily use on my phone without an app (in browser). Being able to change start/due dates is also very convenient. What do you dislike about AkitaBox? it would be really really nice to be able to quickly reference work orders that were recently -closed, -created, - priority! When you receive several WOs a day it would be nice to keep the important/priority ones at the top of the list. When ...

"Easy to use with today's technology"

What do you like best about AkitaBox? My previous experience was a frustrating one. The software required using an older version of windows and was far more challenging to manage than I felt was necessary. This resulted in poor acceptance by the teaching staff who needed to use it the most. Akita box makes making requests very simple and the primary tool, an iPad, makes it easy for the M&O department to use the program to document their work. What do you dislike about AkitaBox? So far, I ...

"Great System."

What do you like best about AkitaBox? Alway's making systems to make the system better. What do you dislike about AkitaBox? I cannot think of anything that I do not like Recommendations to others considering AkitaBox: Great system with a lot to offer What problems is AkitaBox solving and how is that benefiting you? It is nice to have a system that is helping us keep track of our PMs and logs the information for us. One of the best benefits is reporting.

"Well organized service tracking"

What do you like best about AkitaBox? Ease of grouping service requests and assigning them to proper individuals. Plus, tracking service history on maintenance assets. What do you dislike about AkitaBox? Interface and navigation could use a refresh. Viewing floor plans can become a bit cluttered at times and attaching photos for service requests has an issue ever now and again. What problems is AkitaBox solving and how is that benefiting you? Keeping track of inspections is the big thing for us!

"Easy to provide support tickets and have a system in place that covers the needs of all faculty."

What do you like best about AkitaBox? Being able to have urgent things assigned and they do not go unnoticed What do you dislike about AkitaBox? The time to make a ticket or the many questions asked when closing one. What problems is AkitaBox solving and how is that benefiting you? How easy it is to fix simple communication.

"quick and easy way to get maintenance requests submitted and finished"

What do you like best about AkitaBox? The ability to pinpoint which rooms, classrooms, or grounds that require maintenance, repaired or removed is one of the best features of this platform. I also appreciate that I can request a particular department to perform said request. What do you dislike about AkitaBox? I have not come across anything that I dislike or which causes me to have issues within the program itself. The one item that could use some improvement may be modifying the request ...