Akamai Reviews in April 2025: User Ratings, Pros & Cons

I have used Akamai for Video Delivery as a CDN

What do you like best? The performance of Akamai is great and so is the coverage. What do you dislike? They have aggressive sales people and try to auto renew you without telling you when your contract is up. Recommendations to others considering the product Make sure you review the contracts in great detail, and you establish a good relationship with your account manager. They tend to change a lot so you may want to have regular meetings with your account manager. Also be careful they ...

Super enterprise, lots of features, frustrating UX

What do you like best? Does literally everything we might need it to do What do you dislike? Convoluted APIs and automation interface What business problems are you solving with the product? What benefits have you realized? Serves our pages over a CDN, works fine

Great CDN with lots of performance improvement tools

What do you like best? Ease of use and other tools that Akamai provide, such as Ion and Image Converter. They really leverage the concept of faster content delivery by providing great tools to optimize delivery and performance for end user. What do you dislike? Control panel is very ugly and sometimes hard to use. It really needs a better interface and become lightweight, Recommendations to others considering the product Akamai has a great support and features. It is easy to configure ...

cache static file for the program

What do you like best? good at configuration on what need to cache and more training material, It has all the configuration history and easily to rollback and re-configuration What do you dislike? Haven't found how much time will take when clear the cache one time Recommendations to others considering the product more configuration and training materials online; The GUI is easy to use; What business problems are you solving with the product? What benefits have you realized? cache all ...

Akamai Review(current customer0

What do you like best? Global server presence. Reduces latency. Used for downloads so downloads are expected to be from the closes local server. What do you dislike? Kind of expensive to use. The variable pricing model is not conducive to our business. Would prefer to have fixed costs for unlimited use. What business problems are you solving with the product? What benefits have you realized? 1. Distributing apps globally in the fasted and most relevant way possible. 2. We have ...

Best Tool to keep your CDN Up and Running

What do you like best? Provides a great insight on how your data is consumed. Provides your Commerce application a personalized and optimized experience to the customers. They are the best in business with exceptional service. Provides tools that can overcome mobile application performance. And, its quite easy to set it up. What do you dislike? They are not cheap; especially if you want to consult with them. And, some of their services require quite a good technical person. ...

Akamai static content hosting service

What do you like best? Upload the content once and distribution across the network is fast and seamless. Also the CMS dashboard is very helpful and very easy to use even as a beginner into CDN products What do you dislike? Nothing much really. The only concern at the time was the cost but Akamai CDN was a good service which justifies the cost to management. Recommendations to others considering the product Very good and robust service and infrastructure. Cost may be a little high but it ...

Solid and Robust offering

What do you like best? My favorite product in their suite is the Property Manager, which is the latest version of their configuration management portal for managing edge caching configurations. In previous versions of the Luna Control panel, many options were not exposed to end users and required working with customer care to get them added to the configuration. In property manager you can control and tune hundreds of settings, its very rare we have needed to loop in ccare for config ...

Akamai is probably the best head to toe software/solution available

What do you like best? No shortage of services or programs offered. Akamai can truly deliver a customizable experience for everyone, business and individuals alike. For e-commerce sites I highly recommend it as they are able to deliver what I haven't really seen from any other vendors. What do you dislike? Our support wait times were a little longer than they were from other smaller vendors, but I suspect that's because the level of investment we had with Akamai was smaller than usual. ...

Akamai Review

What do you like best? 1 Provided strong technical services 2 Solid technical account management and staff 3 Solid account management 4 Strong partnership orientation What do you dislike? 1 Changing players on account 2 Thought some costs were on premium end Recommendations to others considering the product ensure that you have a strong technical account contact and that you have a strong team. Suggest visiting with Akamai leadership to outline goals/objectives to gain executive ...