Akamai Reviews in January 2025: User Ratings, Pros & Cons

Akamai - Trustworthy for avoiding attacks and caching

What do you like best? For high traffic sites you want your pages to be cached. Akamai does a good job at that. Also they do great at protecting your site against any attack like DDoS or phishing attack. Recently launched feature of fast purge is nice as it purges lage under 5 seconds What do you dislike? Sometimes purging pages don’t go through. It very rarely happens but that’s the only thing I noticed. The UI of the site can use some clean up as well. Recommendations to others ...

Great solution, but highly complex and cumbersome to manage

What do you like best? They have an amazing number of nodes all over the world, speeding up access to resources needed to load our sites dramatically What do you dislike? Managing permissions is almost a dark art, requiring numerous tickets and teams from Akami to be involved, at least that's my experience with them Recommendations to others considering the product Look at Azure/Amazon CDN options instead What business problems are you solving with the product? What benefits have you ...

Very bad experience

What do you like best? Akamai is good at Global delivery. API support is excellent. What do you dislike? Hidden costs is a big minus. - They charge extra for their internal traffic(mid gress if they enable tier distribution serivce which we came to know after they billed us! - Burst charges - Overage charges What business problems are you solving with the product? What benefits have you realized? CDN delivery

Akamai Audience Analytics (Video Analytics)

What do you like best? Can be configured, but takes a lot of time to figure out how - not as easy as they try to make it seem. What do you dislike? Way more complicated to set up analytics then it should be. Still seems not very advanced; especially when asking specific questions about the product in trying to configure as needed. Recommendations to others considering the product Akamai can be useful; but the implementation can be tricky so need to be very hands on with requirements and ...

Reliable, robust and helpful

What do you like best? First, a disclaimer: I am a product/project manager, not an expert in CDNs and cloud hosting, so I cannot comment on deeply technical aspects of the Akamai ecosystem. But having used Akamai as a CDN on several highly-trafficked global websites, I have always had a good experience of Akamai as a robust, highly sophisticated system to ensure resilient global delivery. I particularly appreciate the customer service provided from onboarding to operations, and the ...

Akamai is the Leader in caching and serving websites

What do you like best? Caching our web properties to make them available to the public en mass. What do you dislike? Sometimes hard to learn the new Property Manager over the Config Manager. Recommendations to others considering the product Still the leader in providing caching for web properties. What business problems are you solving with the product? What benefits have you realized? We are serving our websites without have the load on the origin servers.

CDN with a Reputation

What do you like best? Akamai is a trusted name in content delivery, and well known for their other products. Using their CDN services just feels good. Of course, it does not disappoint. Their UI is intuitive, and easy to use in general. What do you dislike? The UI seems a little outdated in terms of styling. Even with a solid product, they can't hang in terms of UI design with Cloudflare and the like. Recommendations to others considering the product USE THEIR OTHER PRODUCTS. They ...

The most recognizable CDN

What do you like best? Akamai has a large network of edge servers (they claim to be within 1 hop of 85% of users, and they do provide very fast load times to end users. They also provide some useful analytics about traffic and site visitors. What do you dislike? Their console isn't very intuitive, and they are a little slow to provision resources behind the scenes - certificates can take days, etc. Recommendations to others considering the product Akamai is a good CDN, but they are not ...

The leader in the CDN business

What do you like best? Akamai is the global leader in Content Delivery Network (CDN services, making the Internet fast, reliable and secure for its customers. It's one of the most reliable CDN's in the market and they consistently perform at or near the top in every region of the world What do you dislike? Users don't have granular control over the security policies like on other, newer CDN services, however this can be a good thing if you dont want to manage it on your own or dont have ...

Our choice for document and image storage for our customers

What do you like best? Akamai is our prefered choice for content delivery, we have a number of customer that we have written bespoke software for and every occasion Akamai has provided us with exactly what we want, it is easy to use and fast. What do you dislike? The initial configuration of Akamai is difficult to understand and the API a bit difficult to configure. We also had initial problems with large images and videos failing to load, which required some additional development work. ...