AirGMS

MIGRATED TO iGMS

I’ve been incredibly impressed with…

I’ve been incredibly impressed with IGMS and their exceptional customer support. Whenever I’ve had questions or needed assistance, their team has made it a priority to provide quick and helpful responses. As someone new to the short-term rental industry, IGMS has been invaluable in simplifying the process and making everything easier. They’ve truly been the best solution for our needs.

Santiago was responsive and thorough in…

Santiago was responsive and thorough in his explanation and helped solve my issue

Great job on handling the customer's…

Great job on handling the customer's issue quickly and professionally.

Booking.com sync issues since Jul 2024!

Since July 2024 IGMS has been having severe problems with their Booking.com sync. Every few weeks I discover random dates have been blocked and that the base occupancy has been changed from 2 to 4, resulting in thousands of pounds of lost revenue from reservations with more than 2 guests. Their standard reply "our development team will get back to you". Another issue has been the minimum nights has changed from 7 nights on my weekly rate on Booking.com to 1 night, resulting in a one night ...

Highly recommended

I’ve only been using iGMS for a few months And I am very happy with the app platform itself. It’s a great tool to keep my STR business organized across all platforms I have noticed that there is a lag in receiving messages, but I still give them five stars because their Service is outstanding in every other way. Additionally, I find their webinars to be very informative which is great for new and experienced hosts, as this industry is constantly changing.

Good tool, abysmal customer service.

Overall the tool is good but there is a permanent synch issue between VRBO and IGMS for which we have opened countless tickets without any long term fix. Short term fix is mostly user driven. Customer service is there but is lacklustre and as much as the customer service representatives are polite and I assume try their best to help, the escalation process is not working and you never feel like anyone picked up your request at the Management level. This is also one of the rare vendors that ...

Best choice in Property Management

IGMS system is useful in managing multiple properties so you can message guests from one platform, managing cleaners and having a multi calendar to see what is happening in next week/month. Additionally customer service is first class. When I have not understood how to work something on IGMS or make what I want happen, IGMS staff are always very helpful in explaining over the chat function. They give clear answers with screenshots if necessary. If they don't know something, they say, and ...

IGMS is a great property management…

IGMS is a great property management tool for a smaller Airbnb host. It's features are very intuitive and easy to understand. I highly recommend.

A great value for money

I have been using igms software for a few months, and I am very satisfied overall. Its interface might not be the most user-friendly compared to other similar software, but it works perfectly, and it was the cheapest option for me (I only have one listing). TLDR I'd say: - Upsides: affordability and integrations. - Downsides: interface and lack of updated android app.

If you like double-bookings

If you like double-bookings, this is the software for you. This software is UNRELIABLE. Some bookings appear, others don't. Support is trash, they accuse you and then send you to an amateursitic Webinar. It has a lady speaking with such a thick hispanic accent that it is actually impossible to understand. A total waste of time