Aha! Reviews in April 2025: User Ratings, Pros & Cons

Love the support and I am constantly delighted!

What do you like best? I've never worked with a company that was so keen to help. A favorite exchange was when I was reporting a bug after a new release. My original support person went off shift and someone else took over the chat. I thought "it's okay for the guy to go home and have dinner!" The software itself helps us organize our product priorities like never before and multiple times a new release has gone out and I felt like Aha was reading my mind and solving my problems before I ...

Great tool, & I have a LOT of background

What do you like best? The provided templates provide several services to users depending on their seniority and role. For junior folks, they templets are checklists of what needs doing. They are also useful to senior users as a handy tool when looking for holes. Senior users will find that the templates provide ready-made 'cubby-holes' for information that, without any rhyme or reason, just pops-up. The ability to generate your own reports formats makes keeping other interested ...

Terrific flexibility for our startup needs

What do you like best? We have a diverse set of multi-national customers. Our team likes the flexibility of Aha! in dynamically reprioritizing, rationalizing product capabilities - linked to customer demands. Visual nature is well designed, and not overly cluttered. What do you dislike? None yet, has met all of our essential needs very effectively so far. While I like the strategy elements, sometimes our biz strategy documents have been much longer, more complex. But it's fine ...

Excellent strategy and roadmap features with multiple customizable reports

What do you like best? The tool is focused on high level strategic planning, as opposed to detailed project and task planning, but also offers a way to link the two. For us, the Initiatives, Goals, Scorecard and Releases features look very promising for us to achieve the strategy tracking improvements we are after. The first thing that drew our attention to Aha! was the varied selection of reports available out of the box, most of which are customizable. The ability to group products ...

Aha! has completely transformed our product management practice

What do you like best? Aha! has helped us immensely to structure and mature our product management practice. Maintaining product backlogs and maintaining roadmaps are perhaps the two main areas I like about Aha!. The roadmapping in particular, with the ability to publish internal and external dashboards have been a key enabler for us in communicating with internal and external stakeholders. What do you dislike? Haven't come across much to dislike, their Support has been great at ...

It just seems to do anything we want it to!

What do you like best? Apart from being a well thought out product, it's the level of support you get from the team in offering solutions to how to approach things and helping to configure Aha! to do exactly what's needed. What do you dislike? There seem to be a lot of hidden gems that only come to light after speaking to their support team and explaining the problem you have. Recommendations to others considering the product If you need a complete tool to help plan your roadmap ...

Fast, simple and friendly Support

What do you like best? The support received by all the agents in Aha! has been very good and the feeling I have after contacting the customer support team is very positive. Will recommend everyone using Aha! to contact the team to receive help, tips and any other advice on how to operate better with the application. What do you dislike? There has not been anything that I have not liked or enjoyed so far when using Aha! I need more time to see how it integrates with our main ...

The Product Management Software

What do you like best? This product has been thought for Product Managers and Owners. This is the missing link between projects and Jira / DevOps softs. I specially appreciate the Roadmap and Ideas Management. What do you dislike? It's not easy to take in charge and the mapping seems to take time. What business problems are you solving with the product? What benefits have you realized? Roadmap management, reporting ideas and release management.

Right product for my needs - great support

What do you like best? We are using Jira and I was looking for a good tool to collect and prioritise our tickets. Aha is perfect for that. First I got a demo and afterwards I asked a lot (! of questions and the product managers were patient enough to answer all my questions, really great job and good quality. Finally I had a 30min private call and a former product manager gave me very valuable tips on how to use the tool for our size and processes. This really makes me to buy the ...

Very good tool

What do you like best? I used it for a while and I see they are having in the right direction. What do you dislike? Still they lack some features to implement. What business problems are you solving with the product? What benefits have you realized? Project Management