Aha! Reviews in April 2025: User Ratings, Pros & Cons

A Product to Learn From

What do you like best? Not only has Aha helped us stay on top of our product management process, but it has also helped us learn how to be a better product team. The features within, their approach to support, and even their philosophy as described in their CEO's book have all advanced our thinking. What do you dislike? A very short list. Some times it can feel like there are too many options to pick from, and their reporting module is a little hard to understand, but these are minor ...

Organization, Transparency, and Communication

What do you like best? With the use of Aha!, we have been able to become better organized and transparent with the projects in development with the rest of the company. We are able to easily integrate with Jira and Zendesk which also helps us stay in sync with multiple departments across the company as well. We implemented a user idea portal with Aha! and we've seen an increased growth in the communication of ideas from our users. It's wonderful to be able to promote an idea to a ...

Clear focus on Product Strategy & Planning

What do you like best? As an admin, I appreciate the ease & flexibility in customizing the UI + the incredible support & concierge team who is always available to provide guidance. My Product teams favorite part is the ability to have a top-down view of their work, either within the Initiative, the Release, or from the Hierarchy Report - for planning & management. What do you dislike? There is some standard functionality our teams are used to utilizing in JIRA or other systems that ...

This product will become by right arm

What do you like best? The level of detail of functionality surprised me, Aha! really has thought of everything and I feel it showcases my strategy and outputs in a great light. Their customer service is some of the best I've ever experienced. As someone relatively new to PM Software I was a bit daunted by other reviews and the potential level of difficulty to use, however I found it quite the opposite - I will start with the essentials and continue to build out as our product matures and ...

fantastic product

What do you like best? The simplicity of the UX, also how the company mission and vision are always present What do you dislike? I'm too new with the product, so I haven't find anything in particular I dislike What business problems are you solving with the product? What benefits have you realized? Streamlining communications and optimizing our roadmap

Fast adoption for clients and product owners

What do you like best? Aha gives us one place to store our decisions related to a product as well as track UAT and Support needs throughout the product lifecycle - But more importantly, the filtering, reporting, and search functionality make it easier for our team to find the context and resources we need. By having the additional work we do in development sync up via Jira with aha, we are able to provide better reporting on scope changes. I've only just started applying goals and ...

Solid product, outstanding support

What do you like best? The support from Aha! is simply outstanding. Fast response, good quality response and always a genuine willingness to help. The product takes a bit to get used to and there's a learning curve but there's a lot of support material in the form of videos and online documentation to help. It can feel intimidating at first but you do eventually get to an aha moment. Although sometimes seemingly overwhelming, my key to success is to not try to do it all and instead focus ...

Exellecent technical support

What do you like best? My company adopted Aha! for product management tool. I found the product extremely easy to use and in the case of needing technical support I was be able to reach the support desk and receive timely responses. The support team is extremely knowledgeable with the product and can resolve the issues very quick. What do you dislike? The license fee of the product is quite expensive. What business problems are you solving with the product? What benefits have you ...

Aha! Is Magic for Product Management

What do you like best? This is an amazing one stop shop for Product management. Aha! has so many capabilities. It's an EXTREMELY effective method in marrying our engineering team's work and the view they want to see with our business team. The integration with VSTS online makes our lives SO much easier. What do you dislike? The only thing I dislike is parts of the interface. They need to make the UI a bit more intuitive. Recommendations to others considering the product Make sure ...

One central point of telling a story about your product

What do you like best? Customer service/Support - super efficient Simply everything what product needs in one central place from vision, goals, personas, initiatives, ideas, features is really useful to have. Starter roadmap feature is fantastic idea! Ideation portal Ability to build additional custom fields What do you dislike? There are few bits and pieces when it comes to functionality but you can adapt quickly. Recommendations to others considering the product ...