Agyle Time Reviews in April 2025: User Ratings, Pros & Cons

"Excellent Sales and Support Team"

What do you like best about Playvox WFM? The support team is accessible and reliable What do you dislike about Playvox WFM?

"Playvox allows easy data visualization for us to keep up with individual and team metrics."

What do you like best about Playvox WFM? I love being able to see the working modes of each team member. What do you dislike about Playvox WFM?

"Playvox allows easy data visualization for us to keep up with individual and team metrics."

What do you like best about Playvox WFM? I love being able to see the working modes of each team member. What do you dislike about Playvox WFM?

"I have used several different WFM systems throughout my career and Playvox has been one of the best."

What do you like best about Playvox WFM? For me, the most helpful feature is the leave/time off process. The way it is setup it makes it really easy to manage time off for our team and helps to ensure our team has flexibility while still protecting our service levels.

"Playvox a wonderful useful and helpful tool!"

What do you like best about Playvox WFM? I like the interface of the site, and its user-friendly and easy to use. I used several other WFM tools, and this is one of the best-looking sites. I like how easy it is to clone schedules and utilize the schedule task analysis future to calculate my agents' hours quickly and export to excel is awesome as well.

"Good experience so far"

What do you like best about Playvox WFM? Once we build up some history, we will be able to forecast for staffing, which we were never able to do before via a system. What do you dislike about Playvox WFM?

"Get incredible results for WFM!"

What do you like best about Playvox WFM? As the primary workforce manager, I really liked the onboarding process with Playvox. My Onboarding Consultant Lisa, was super helpful in navigating the new system. Once we got everything connected and routed correctly, I enjoyed letting the WFM tool take the wheel for me. Instead of me spending countless hours looking at volume, Playvox was able to look at the information coming in, and then come up with a staffing plan for our team. My team is ...

"Good experience so far"

What do you like best about Playvox WFM? Once we build up some history, we will be able to forecast for staffing, which we were never able to do before via a system. What do you dislike about Playvox WFM?

"Get incredible results for WFM!"

What do you like best about Playvox WFM? As the primary workforce manager, I really liked the onboarding process with Playvox. My Onboarding Consultant Lisa, was super helpful in navigating the new system. Once we got everything connected and routed correctly, I enjoyed letting the WFM tool take the wheel for me. Instead of me spending countless hours looking at volume, Playvox was able to look at the information coming in, and then come up with a staffing plan for our team. My team is ...

"My Agyle Experience"

What do you like best about Playvox WFM? What I like the most in Playvox WFM is the option to edit the schedule manually and automatically. The possibility of fixing dates when approving leaves or time-offs and the capability to show the rep's actual work summary for each day.