Agyle Time Reviews in January 2025: User Ratings, Pros & Cons

"A opinion about Playvox's Agyle Time Workforce Management"

What do you like best about Playvox WFM? A Base de Conhecimento; Karma Store, que é uma ferramenta muito interessante para recompensas baseado em rendimentos no trabalho; A aba de Qualidade também é muito importante para nós e faço muito uso.

"Productivity Management for Team"

What do you like best about Playvox WFM? Easily used by employees to log tasks and ensure productivity/time management. What do you dislike about Playvox WFM?

"Playvox for small teams"

What do you like best about Playvox WFM? Creating schedules based on the historical ticket volumes received with out the need to be a trained work force manager. We also like the ability it has to forecast volume based on historical data.

"WFM a solução dos meus problemas."

What do you like best about Playvox WFM? A geração de escala e as visões de relatórios. Onde existe uma facilidade para os times que atuam no dia a dia da ferramenta. A visibilidade facilitada também é algo que facilitou muito.

"Agyle time is an amazing WFM tool. I had a great experience in working with this tool."

What do you like best about Playvox WFM? Best thing is tracking real time activity of the agents. We will be getting an clear picture of real time activity of an agent where we can track their real time activity like, productivity hours break ,occupancy, Adherence etc.. which is really amazing

"Schedule Ease"

What do you like best about Playvox WFM? Playvox WFM allows me to easily access & view my schedule directly in Zendesk, clearly outlining my day-to-day schedule. The integration directly into Zendesk makes for simple adherence.

"Excellent Sales and Support Team"

What do you like best about Playvox WFM? The support team is accessible and reliable What do you dislike about Playvox WFM?

"Playvox allows easy data visualization for us to keep up with individual and team metrics."

What do you like best about Playvox WFM? I love being able to see the working modes of each team member. What do you dislike about Playvox WFM?

"Good experience so far"

What do you like best about Playvox WFM? Once we build up some history, we will be able to forecast for staffing, which we were never able to do before via a system. What do you dislike about Playvox WFM?

"Get incredible results for WFM!"

What do you like best about Playvox WFM? As the primary workforce manager, I really liked the onboarding process with Playvox. My Onboarding Consultant Lisa, was super helpful in navigating the new system. Once we got everything connected and routed correctly, I enjoyed letting the WFM tool take the wheel for me. Instead of me spending countless hours looking at volume, Playvox was able to look at the information coming in, and then come up with a staffing plan for our team. My team is ...