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AU
Anonymous User
12/05/23
"Una herramienta para la gestión del trabajo en equipo"
What do you like best about Playvox WFM? Lo que destaca de Playvox WFM es su capacidad integral para la gestión del trabajo en equipo. Su enfoque en la programación de agentes, el monitoreo en tiempo real y la gestión de desempeño permite una coordinación eficiente y un rendimiento optimizado. La herramienta brinda visibilidad y control, mejorando la productividad y la toma de decisiones. La generación de informes detallados proporciona insights valiosos para la mejora continua. La ...
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AU
Anonymous User
05/08/23
"Productivity Management for Team"
What do you like best about Playvox WFM? Easily used by employees to log tasks and ensure productivity/time management. What do you dislike about Playvox WFM?
AU
Anonymous User
05/08/23
"Schedule Ease"
What do you like best about Playvox WFM? Playvox WFM allows me to easily access & view my schedule directly in Zendesk, clearly outlining my day-to-day schedule. The integration directly into Zendesk makes for simple adherence.
AU
Anonymous User
05/08/23
"Productivity Management for Team"
What do you like best about Playvox WFM? Easily used by employees to log tasks and ensure productivity/time management. What do you dislike about Playvox WFM?
AU
Anonymous User
05/08/23
"Schedule Ease"
What do you like best about Playvox WFM? Playvox WFM allows me to easily access & view my schedule directly in Zendesk, clearly outlining my day-to-day schedule. The integration directly into Zendesk makes for simple adherence.
KM
Kenneth M
04/19/23
"Playvox for small teams"
What do you like best about Playvox WFM? Creating schedules based on the historical ticket volumes received with out the need to be a trained work force manager. We also like the ability it has to forecast volume based on historical data.
KM
Kenneth M
04/19/23
"Playvox for small teams"
What do you like best about Playvox WFM? Creating schedules based on the historical ticket volumes received with out the need to be a trained work force manager. We also like the ability it has to forecast volume based on historical data.
BM
Bruno M
12/02/22
"WFM a solução dos meus problemas."
What do you like best about Playvox WFM? A geração de escala e as visões de relatórios. Onde existe uma facilidade para os times que atuam no dia a dia da ferramenta. A visibilidade facilitada também é algo que facilitou muito.
BM
Bruno M
12/02/22
"WFM a solução dos meus problemas."
What do you like best about Playvox WFM? A geração de escala e as visões de relatórios. Onde existe uma facilidade para os times que atuam no dia a dia da ferramenta. A visibilidade facilitada também é algo que facilitou muito.
AU
Anonymous User
12/01/22
"Excellent Sales and Support Team"
What do you like best about Playvox WFM? The support team is accessible and reliable What do you dislike about Playvox WFM?
