Agiloft Reviews in April 2025: User Ratings, Pros & Cons

Excellent product

What do you like best? Being able to create functioning workflows in intuitive manner What do you dislike? Nothing spings to mind, sound all round, some things seemed complex on first look What business problems are you solving with the product? What benefits have you realized? We were wasting a lot of time keeping track of the various tasks that need to be performed, with the grunt work taken care of by agiloft our senior people could focus on building relationships and expanding the ...

Works Brilliantly

What do you like best? Easy to use, easy to set up, smooth and seamless transfer of data. Easy navigation and I like the ability to personalise reports, searches, dashboards, graphs, templates and emails. Data is stored logically and all tables are linked, so data is entered only once and yet I can view it from different perspectives. What do you dislike? Absolutely nothing, I use it everyday and have no issues or complaints. Recommendations to others considering the product Like any ...

Wonderful Software with Great Customer Service!

What do you like best? Working with Agiloft I was most impressed with their customer service and ability to connect with the customer. They have a great product, an honest sales team, and were very realistic with price quotes and time frame. I was very impressed by their free demo they did. They demonstrated how quickly and easily a contract can be created or managed. The demo was a very interesting insight to how the software works and the sales team was able to quickly answer all my ...

It just worked from day one

What do you like best? We are a multi platform company with partnerships with various products and services. We required a CRM, Helpdesk and Sales Software that touched at various points in our work processes. With very minimal configuration Agiloft just worked from day one. We've used and promoted it ever since. What do you dislike? It's benefits are it's downfall in some respects. The system is so complex, with so much functionality that it can be daunting at first. It takes time to ...

The most agile and affordable Business Process Automation software I have ever seen.

What do you like best? Agility: I can adapt the software to the variations of the business needs in a few hours Automation: Business rules / workflow can be put in place, without a single line of code. Email integration: inbound and Outbound emails managed within Agiloft, to get a 360 degrees of vision. What do you dislike? The Calendar display could be better. We have to integrate with Outlook, and it's sometimes not that easy Recommendations to others considering the product Easy ...

Agloft has made our business run more smoothly, and saved us money in the process.

What do you like best? We are a full service marketing company, that focuses on web design. We use Agiloft for a variety of workflow tasks related to building websites and apps, such as bug tracking, version tracking, enhancement requests etc. What I personally like best is that it is incredibly easy to use, and surprisingly powerful. It's been able to do everything we've thrown at it without the need to resort to expensive custom programming. On a client level, our less technical ...

We were able to greatly increase efficiency and productivity.

What do you like best? The ease of the system for users and the excellent support. What do you dislike? Not very userful friendly from a Administrative standpoint if you are not a computer programmer. What business problems are you solving with the product? What benefits have you realized? We are able to keep track of contracts and insurance certificates more efficiently. The system gives notifications on when these things are expiring.

Agiloft Review

What do you like best? The ease of use of the web portal for tracking our customers' issues. What do you dislike? I have not run across anything which we dislike. What business problems are you solving with the product? What benefits have you realized? We are tracking our customer issues and use the workflow modules to route calls to appropriate engineers to respond within our service level agreements.

Implementation of IT Helpdesk, adhoc database solutions and development of Contract Mgt System

What do you like best? In terms of Agiloft's strengths, these include - Flexibility - the amount of process which can be created and speed in which to configure Configuration, not coding - saves rework, time and provides the opportunity to implement easily Price and service - good value, resellers and engagement from Agiloft themselves What do you dislike? In terms of areas Agiloft could improve - UI is slightly out-dated - does not necessarily prevent user adoption Minor bugs - ...

This has it all, from help desk to time sheets and everything in between.

What do you like best? I like the ability as a "admin" to be able to change features with ease from the control panel. If a user has a problem it can generally be fixed internally with out having to consult an engineer. If we want to make a change to the system, the process is generally quick, and very easy to do. The permissions is my favorite, you can allow some, none or all to see things inside of a particular database. The permissions can down to the user level which makes continuity ...