Agile CRM Reviews in April 2025: User Ratings, Pros & Cons

"Great tool for our team "

What do you like best about Agile CRM? The ability to track potential customers through our sales funnel and with different staff is great What do you dislike about Agile CRM? I have had trouble Setting up my email. It seems to require my developer Recommendations to others considering Agile CRM: Definitely give it a try. It has made our sales process much smoother What problems is Agile CRM solving and how is that benefiting you? Tracking leads Organizing follow up tasks

"A good solution for the time"

What do you like best about Agile CRM? I was really excited about using Agile CRM. It does the job of sending segmented drip campaigns and emails. Most of the time it works well in this sense, although we could do more with it. What do you dislike about Agile CRM? The system can be unintuitive but once you are used to it this doesn't matter so much. What problems is Agile CRM solving and how is that benefiting you? We perform all our email marketing through AgileCRM.

"Missing critical feature - Anonymous web visitor tracking"

What do you like best about Agile CRM? If we had moved forward with it, Agile CRM would have been priced affordably. What do you dislike about Agile CRM? The most important feature we were looking for in a CRM was tracking web visitors and converting them to leads. These visitors are mostly anonymous. Agile CRM shows almost NO INFORMATION on anonymous / unknown visitors. We wasted a lot of time troubleshooting the javascript integration, only to find out that until visitor interacts with a ...

"Shocking experience"

What do you like best about Agile CRM? Nothing, Agile CRM don't allow me to use a paid plan because of My country What do you dislike about Agile CRM? We are a Tunisian Based Campany, we work on agile CRM on free version from 2017. We decide with our business team to move to Paid Plan. I choose one and I proceed to payment, and system answer "Access denied" I make several attemp ... but it's the same answer ... I make a support Ticket ... and it's was a very big surprise, with a beautiful ...

"Nice product but hard to cancel!!"

What do you like best about Agile CRM? Nice CRM, very easy to use and customise, even for the non sales expert. What do you dislike about Agile CRM? Cannot be cancelled directly online. There is only an option to "pause" for a month or two. If you try to cancel, the admin site simply responds with a message saying someone will call you to discuss! How about just cancelling as I wanted! What problems is Agile CRM solving and how is that benefiting you? Team collaboration managing our sales ...

"Buggy but feature rich"

What do you like best about Agile CRM? Has a good amount of features, including the ability to automate email campaigns, track leads, etc What do you dislike about Agile CRM? Kind of buggy, Contact upload form has three options and it's never clearly detailed which is best to use. Recommendations to others considering Agile CRM: Implement with Gmail. What problems is Agile CRM solving and how is that benefiting you? We're able to track leads and view opportunities while also automating a ...

"Low price, low quality "

What do you like best about Agile CRM? Agile CRM has a very fair price level and a tons of functionality. What do you dislike about Agile CRM? I have lost data, their support is poor (often wrong answers and no response), their GDPR implementation seems to be non-existing. Slow in updating integrations to LinkedIn. Recommendations to others considering Agile CRM: The GDPR handling is poor, so if you are in EU take care. Agile CRM provide all the right things and many integration options, ...

"Lot of features but nothing perfect"

What do you like best about Agile CRM? They have a lot of features and comparatively cheaper than hubspot. What do you dislike about Agile CRM? Design and user experience in not great. Can be improved a lot What problems is Agile CRM solving and how is that benefiting you? Storing customer details, sending email drip campaigns are the primary thing I use Agile.

"Best Crm evere used"

What do you like best about Agile CRM? Easily accessible and keep track over my clients and generate More leads for my business What do you dislike about Agile CRM? Many more additional features can be added,and the UI can be improved better What problems is Agile CRM solving and how is that benefiting you? Run campaign and connect with new cliens and existing client, easily keep track over my activities with clients

"Works great for small business"

What do you like best about Agile CRM? The software is easy to get up and running (had some trouble with the DKIM settings but that was resolved) and the CSV import is particularly simple as the mapping is done in software and does not require a new csv to be built before upload. The support has been great so far, needed to use the live chat twice to get the DKIM settings sorted and they were prompt and courteous. Once you get the marketing automation set up it does work properly and fine. ...