8.9
Spot Score
Boost your business with the power of Agile CRM.
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Starts from $9.99/User/Month when Billed Yearly, also offers free forever plan
This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more
Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.
Live chat feature is highly effective, providing real-time and efficient problem resolution.
Support agents go above and beyond, often offering detailed explanations and personalized assistance.
Affordable pricing for a CRM tool with robust support and functionality.
Some specific functionality limitations, particularly regarding event reporting and sales team management.
Adjustment to the user interface can take time, especially for those accustomed to other platforms.
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AP
Alex Pascal
11/29/21
I've been using Agile for several years…
I've been using Agile for several years now. I like the email campaigns, sms automations and event scheduling. It is a very good tool to grow your business. If you don't have a CRM yet, then get Agile.
AR
Anonymous Reviewer
11/26/21
Terrible company behind solid tool
PROS: Very cool automation features and agile workflows The waterfalls created a lot of possibility for customized automation
SM
Sal Mohanty
11/24/21
Fantastic software
Ronnie was great. Support was fast. This CRM is perfect for small and medium businesses.
AU
Anonymous User
11/24/21
"The platform is OK, tech support is terrible, email deliverability is poor"
What do you like best about Agile CRM? The campaigns automation features are good and it is easy to create workflows. What do you dislike about Agile CRM? Their tech support is one of the worst I've ever seen. There are only two techs in the team that never resolve anything. Two weeks ago, in the middle of a large campaign, the platform stopped sending emails. Tech support said this would be resolved in 4 hours, two weeks later the problem persists and there is no estimate date for a fix. ...
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AU
Anonymous User
11/23/21
"Works good"
What do you like best about Agile CRM? I like how easy it is to navigate through What do you dislike about Agile CRM? I get frustrated with the duplicate accounts. What problems is Agile CRM solving and how is that benefiting you? I like to keep track of my leads with this CRM, it makes it easy to close the sales with the reminders
AU
Anonymous User
11/23/21
"Works good"
What do you like best about Agile CRM? I like how easy it is to navigate through What do you dislike about Agile CRM? I get frustrated with the duplicate accounts. What problems is Agile CRM solving and how is that benefiting you? I like to keep track of my leads with this CRM, it makes it easy to close the sales with the reminders
N
Noor
11/19/21
Always some technical issues…
I am not upset with the Customer Service team, they are doing their best in answering but what is more upset is that since October, we have been trying to send out emails through the campaign and every time we decide, there is always a technical issue. It makes me think that my decision of switching from different software to agile was not right. If the same continues, I will switch back to my previous software. at least there weren't such issues that I have to tackle.
N
Noor
11/19/21
Always some technical issues…
I am not upset with the Customer Service team, they are doing their best in answering but what is more upset is that since October, we have been trying to send out emails through the campaign and every time we decide, there is always a technical issue. It makes me think that my decision of switching from different software to agile was not right. If the same continues, I will switch back to my previous software. at least there weren't such issues that I have to tackle.
NF
neil fairhead
11/18/21
As always great support
As always great support, quick and detailed. Never fails. Marion was so understanding and took the time to help.
H
Heisenberg
11/18/21
Very efficient resolution of a critical…
Very efficient resolution of a critical challenge. Marrion was a 5 star support!
