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8.9

Spot Score

Agile CRM - CRM Software

Agile CRM Reviews in April 2025: User Ratings, Pros & Cons

Boost your business with the power of Agile CRM.

4.4

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Starts from $9.99/User/Month when Billed Yearly, also offers free forever plan

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Agile CRM Reviews & Ratings

4.4

Very Good

Based on 1715 ratings & 1195 reviews

Rating Distribution

Excellent

(989)

Very Good

(115)

Good

(27)

Poor

(13)

Terible

(51)

Expert's Review

This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more

Agile CRM pros and cons

  • Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.

  • Live chat feature is highly effective, providing real-time and efficient problem resolution.

  • Support agents go above and beyond, often offering detailed explanations and personalized assistance.

  • Affordable pricing for a CRM tool with robust support and functionality.

  • Some specific functionality limitations, particularly regarding event reporting and sales team management.

  • Adjustment to the user interface can take time, especially for those accustomed to other platforms.

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Showing 211-220 out of 1195

CS

Charanjjeet Singh

12/13/21

5 out of 5

Great service

Great service

M

Marina

12/13/21

5 out of 5

Always very fast and helpful

Always very fast and helpful. Thanks Daniel!

BP

Brandon P

12/10/21

5 out of 5

"Clean Interface - Many "extras" available on the free tier"

What do you like best about Agile CRM? It made me want to import and enter in client data - something about the layout and interface said, "synchronize all your stuff to here, this should be the master list." What do you dislike about Agile CRM? On the contacts list there isn't a search box. What? Scroll through the alphabetical list or filter by something else like date added or company name and then scroll through that list? How can a search box not be the first feature in a CRM? What ...

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MR

Monica R

12/09/21

5 out of 5

Great CRM, with great help

I had multiple issues I was trying to figure out. I was debating on using agile crm or another, but the agile assistant was able to help me work through my issues and was extremely polite and helpful. I have now decided to fully integrate my customer base into agile crm

AC

Alegar Consultants

12/08/21

5 out of 5

Amazing support and great response time…

Amazing support and great response time with Daniel

SC

Stephen C

12/07/21

4.5 out of 5

"Great integrated CRM solution for Marketing, Sales and contact service"

What do you like best about Agile CRM? It is a tremendous integrated suite. It is end to end with lots of automated features that manage all parts of the customer journey, making process optimisation easy. This also makes it easy to scale as the business grows. What do you dislike about Agile CRM? It's a pretty niche/small company. It means that you soon get to know most people in the org. Support seems to be split between Texas, USA, Manilla, Philipines and India. It is a solution for ...

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C

Consumer

12/07/21

5 out of 5

Cool support

Marion from AgileCRM was very patient with me and showed me the solutions to my questions very well - TOP

R

Rachel

12/01/21

5 out of 5

Support with upload templates.

I contacted customer service to find out more about their csv upload template for contacts. They were very helpful.

AU

Anonymous User

12/01/21

5 out of 5

"Very useful all in one CRM with great API"

What do you like best about Agile CRM? The ease of using the tool, the multitude of features present and and level of customization available. We have been able to link our email to Agile for conditionally updating the contacts and related deals, which made our life extremely easy. Setting up automated campaigns (Called campaigns under Marketing and Automation under Sales), is very easy and efficient. The great API makes it easy to sync other tools such as calendly What do you dislike about ...

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M

Maria

11/29/21

5 out of 5

For exceptional customer support; Nolan all the way

For any issues with Agile CRM, Nolan is the man. If there is an election campaign and I have to chose president, and there is from George Washington to Biden, I will say (like Amy Winehouse) No, No, No... I want Nolan. Nolan always fixes the problem in a professional, quick and friendly way. If you go to a pub too, forget the beer, forget the wine, just order a "Nolan".Thanks Superman