8.9
Spot Score
Boost your business with the power of Agile CRM.
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Starts from $9.99/User/Month when Billed Yearly, also offers free forever plan
This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more
Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.
Live chat feature is highly effective, providing real-time and efficient problem resolution.
Support agents go above and beyond, often offering detailed explanations and personalized assistance.
Affordable pricing for a CRM tool with robust support and functionality.
Some specific functionality limitations, particularly regarding event reporting and sales team management.
Adjustment to the user interface can take time, especially for those accustomed to other platforms.
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Showing 161-170 out of 1195
J
Jody
01/31/22
Jack Nolan was great and fast at…
Jack Nolan was great and fast at responding. thank you
C
CTang
01/27/22
Helpful and resourceful
Helpful and resourceful
SG
Stephen Gregg
01/27/22
Your customer service was amazing
Your customer service was amazing. You helped me build out my entire campaign. Thank you
MA
Mary Ann
01/26/22
Gold Star for Daniel
Daniel was able to understand the problem, fix it and resolve it all in one call.He was very personable. And I liked that he made the fixes in real-time.He also showed me some of the controls to make changes to my profile. Excellent service !!!! A gold star for Daniel.
MF
Mike F
01/26/22
Daniel was very helpful and solved my…
Daniel was very helpful and solved my issue rapidly
FM
Fouzia Meziane
01/25/22
Un excellent service
Un excellent service, un support magnifique, ils répondent rapidement sur le chat. Merci à toute l'équipe. De plus le CRM est très intuitif et facile à utiliser. Bravo
NK
Nitin Kumar
01/24/22
5 star chat support help from Peter, 1 star support from email support
Generally Agile has been a solid resource for our CRM needs. However we hit a major snag right before an extremely important campaign. There were issues with email verification (core to the functionality of sending out email campaigns!) that seemed to be an actual inherent bug. We had to delay our campaign over the weekend, and the email we received from support DID NOT COMPLETELY RESOLVE THE ISSUE.However on instant chat support, that was available Monday morning EDT but not Friday ...
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LD
Laurie Dawley
01/24/22
He was very helpful and knew how to…
He was very helpful and knew how to address the problem quickly. He spoke fast and was a little hard to understand but excellent either way.
M
Morgan
01/24/22
Great Customer Service
Daniel is excellent to deal with. Very patient and helpful!
HJ
Helen Juliana JH
01/20/22
Sorted my query quickly and efficiently
I contacted Agile as I was locked out of my account and couldn't seem to generate a reset password email. They quickly got me back in.
