8.9
Spot Score
Boost your business with the power of Agile CRM.
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Starts from $9.99/User/Month when Billed Yearly, also offers free forever plan
This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more
Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.
Live chat feature is highly effective, providing real-time and efficient problem resolution.
Support agents go above and beyond, often offering detailed explanations and personalized assistance.
Affordable pricing for a CRM tool with robust support and functionality.
Some specific functionality limitations, particularly regarding event reporting and sales team management.
Adjustment to the user interface can take time, especially for those accustomed to other platforms.
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AU
Anonymous User
05/31/16
"I truly found it useful"
What do you like best about Agile CRM? I liked the way things were organised by company/ people from that company. What do you dislike about Agile CRM? At one point it became hard to organize people you had to follow-up with just by using tags and notes. Recommendations to others considering Agile CRM: If you're a start-up and don't have loads of money for expensive CRMs, Agile works perfectly, and I'm sure they will get better and better over time. What problems is Agile CRM solving and ...
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CJ
Corey J. H
05/20/16
"HORRIBLE TECH SUPPORT!"
What do you like best about Agile CRM? The possibilities - website tracking, email automation, crm, pop-up forms, and more -- seemed like the perfect combo!! What do you dislike about Agile CRM? In trialing this software, we needed to make sure that the website page tracking is possible using our own forms on Squarespace. Also, we tested out their pop-up form to make sure it was capturing contacts into the CRM. Both were not working so we reached out to tech support. Tech support isn't tech ...
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MO
Meredith O
04/25/16
"The worst email automation tool I've used"
What do you like best about Agile CRM? The CRM part is OK if you want a very basic tool to store your leads, and do not require a lot of customization. You can easily add custom fields, but the interface is basic so I wouldn't recommend it from a visual perspective. What do you dislike about Agile CRM? For the CRM portion, the information is stored in tabs. So if you want to look at a contact record, you can tab to see their info, then tab to see their web activity, then tab to see their ...
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WC
William C
03/03/16
"Less than great"
What do you like best about Agile CRM? The amount of apps that connect to the cloudware seem to be great. But buggy. It looks good and gives good visual of data. Email integration was good. Captures a lot. What do you dislike about Agile CRM? Customer support is horrible. They sales guys are pushy and offered if I didn't like it that we could get a full refund before 30 days. NOT SO. The cloudware is super buggy. The apps don't always work The dashboard is buggy. Sometimes displaying old ...
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AU
Anonymous User
06/02/15
"Great Hubspot alternative for small businesses"
What do you like best about Agile CRM? Agile CRM and ClickDesk seamlessly integrate with best of class web apps such as Shopify, Wufoo, Harvest, Quickbooks Online, Basecamp, Google Apps, and many more. Customer support is excellent and replies rapidly. The breadth of features and breadth of integrations AgileCRM and ClickDesk offer is unparalleled. You would have to patch together several apps to match what AgileCRM and ClickDesk do. What do you dislike about Agile CRM? I wish it had a more ...
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