Agile CRM Reviews in April 2025: User Ratings, Pros & Cons

"A complete CRM/marketing automation platform"

What do you like best about Agile CRM? The combination of a good CRM along with a marketing module which is completely customizable, helped me a lot in identifying my customers and reaching out to them in the most effective and efficient way. AgileCRM empowers marketing team to create and deploy marketing campaigns without involving IT . What do you dislike about Agile CRM? For the landing pages module , it would have been better if the landing pages could be hosted with https rather than ...

"Amazing, we finally have a CRM that everyone loves"

What do you like best about Agile CRM? Agile is really simple to use, as with all CRMs it is basically a big address book with the ability to add notes and track deals. It does this really well, and if nothing else the ability to keep this data well organised, tagged and updated will be enough for some users. Where it really shines is the marketing automation features, some other reviewers have criticised these features but I feel they are being unfair. We have contemplated other MUCH more ...

"Awesome CRM for an awesome price"

What do you like best about Agile CRM? I love how easy to use the features are - I didn't need any training on the software to get started, and there are great resources online for training as you go, so when I find something I need help with, it's easy to figure out. I also like the marketing automation area where i can set up complete automation very easy. What do you dislike about Agile CRM? There is no native IOS app. I would be very happy if i can use my crm from my ...

"Agile is good but always disappoints me in some or other way"

What do you like best about Agile CRM? The interface is good and clear. It took me a very short amount of time to understand all its features. The price is very affordable and that was one of the main reason I gave it a try. What do you dislike about Agile CRM? I like Agile, but there's always some issues that arise that make no sense and make me like it less and less overtime. If you write an email to multiple contacts you can't add an attachment, which is no good. I found an alternative ...

"Excellent All-in-one"

What do you like best about Agile CRM? Feature list is comprehensive, integrations seem limitless (without going to the complexity of beginners requiring a developer like salesforce), and customer support is quite responsive. What do you dislike about Agile CRM? What would see to be a highly useful Chrome extension for it (unofficial) was buggy, so I had to write my own. What problems is Agile CRM solving and how is that benefiting you? Centralized customer data points. The project wasn't ...

"It's been really fun to work with to stay organized and on-top of the follow-up!"

What do you like best about Agile CRM? First, I want to thank you for providing such an easy-to-use platform. There are so many benefits and features. Our team really benefits from the Tasks feature so that we can keep up with our prospects as well as customers to keep them coming back to order again and again. What do you dislike about Agile CRM? It doesn't seem like the social integration is really clear and easy for us to understand or work with. Also, we've had issues with other ...

"The best value for money all in one CRM"

What do you like best about Agile CRM? Agile CRM is the most feature complete CRM out there. Combine that with the per month cost and you have the best value for money CRM around. Calendar/booking feature, email campaigns with branching logic, integration with website inquiry forms, so many features! What do you dislike about Agile CRM? Having restrictions on the number of campaigns etc. (even on higher plans) is a little restrictive. Would like to see an unlimited plan. Not sure if this is ...

"Excellent, cost effective solution for small businesses."

What do you like best about Agile CRM? I like the ability to pull contact communications from multiple sources (email, social, etc.). I enjoy the simple, yet powerful interface. I also like how it integrates seamlessly to GMail; we are able to quickly add, from GMail, contact information into AgileCRM. What do you dislike about Agile CRM? I do not like how it handles email and social alerts. I would like AgileCRM to be able to operate almost as an email client; allowing us to see all ...

"Good Tool and Keeps Improving "

What do you like best about Agile CRM? AgileCRM has a very all-inclusive marketing automation solution that allows you too visually see your map with workflows. This helps you recognize the holes in your campaigns and adjust. Reports, very easy to dump into excel and make your own charts if need be. What do you dislike about Agile CRM? That you are unable to see your email via outlook with an exchange server Recommendations to others considering Agile CRM: You must try, I have used Zoho and ...

"The most user friendly client management tool "

What do you like best about Agile CRM? I am very impressed with the robust system that agile offers. It is helping to drive the operations of my company. I'm particularly impressed with the support that agile offers. If I ever have a question on how to best utilize the system, I reach out to Patrick who has helped me from day 1. I am able to much more effectively manage my contacts which has led to an increase in service and conversion rate. Agile contains all the functions and abilities ...