Agile CRM Reviews in April 2025: User Ratings, Pros & Cons

"Agile is great"

What do you like best about Agile CRM? Simple, easy to train staff on. Includes campaign tools for email marketing. What do you dislike about Agile CRM? I am happy with the product overall. They make regular updates and it does what we need - no real issues. What problems is Agile CRM solving and how is that benefiting you? Sales CRM / marketing automation / quick email template creation

"Solid CRM with a helpful team expanding features"

What do you like best about Agile CRM? Easy team to work with. Nice robust system with features growing all the time. The support team replies back in very reasonable periods of time. Sometimes the same day. They have a suggestion box area where we can post suggestions as well as vote on suggestions posted by other users. What do you dislike about Agile CRM? Would be nice to have email to/from the system so its all stored there instead of in a separate program. I would like to have a phone ...

"Using Agile to total Marketing Automation"

What do you like best about Agile CRM? Agile CRM is really great software for marketers who want to leverage marketing automation system for business. Agile gives a perfect system that helps you to track user activity and trigger automation in a very simplified manner. The usability of the product is really excellent once you're familiar with it. Agile give you very clean details including, web history, location, IP etc which helps you to segment and track user behaviour in advance ...

"Agile CRM opens a lot of opportunities"

What do you like best about Agile CRM? The ease with which you can work with the software is really great. In a few clicks you will have a first campaign. Agile shows the potential with great examples / templates that you directly can use. Agile already connects with a lot of other applications and that is great! And if that is not enough they have a great API in different languages, you can eat your heart out . What do you dislike about Agile CRM? Sometimes, not all the functionality is ...

"Agile CRM Review"

What do you like best about Agile CRM? Marketing automation and its workflow Templates for email and landing pages What do you dislike about Agile CRM? We can not create lists if customers Slow helpdesk Recommendations to others considering Agile CRM: Could be an excellent solution provided some improvements are made What problems is Agile CRM solving and how is that benefiting you? Management of a big database of prospects Clients acqusition

"Simple, al in one solution"

What do you like best about Agile CRM? I like that everything is in the one place. I don't have to worry about integration issues with different providers and messing around to get them to work together. What do you dislike about Agile CRM? Some features and clunkier and not as user-friendly or intuitive as alternate products and lack flexibility on basic features like being able to ask a few questions prior to processing the calendar bookings. Recommendations to others considering Agile ...

"Agile CRM has huge potential, but the on boarding experience needs to be improved "

What do you like best about Agile CRM? The email triggers that make drafting an email campaign easy . What do you dislike about Agile CRM? The onboarding experience . Help is only offered in a totally different time zone . Recommendations to others considering Agile CRM: Try it , but be patient. What problems is Agile CRM solving and how is that benefiting you? Email direct marketing EDM made easy . List segmentation . CRM

"AgileCRM Review"

What do you like best about Agile CRM? I think the price as it was very cheap but even if it was cheap I just wasted money as they didn't refund as after complaining and them not fixing our issues well. What do you dislike about Agile CRM? Our company used AgileCRM before and also recommended this to our client. However, upon using it, it doesn't really live up to what it promised to do. Specifically with Email Marketing, all the emails we are sending to our clients are going to Junk/Spam ...

"Great for growing businesses"

What do you like best about Agile CRM? Low price and free accounts. Good for young businesses. What do you dislike about Agile CRM? Buggy at times. Broke web forms while they were being used in my site. But they did ultimately fix the issue after some small amount of blame shifting to OR web host over the issue, which was not the case. Appreciated the ultimate help to resolve. Recommendations to others considering Agile CRM: For businesses needing a crm this is the best. Free to start, grow ...

"Great for small businesses who want a lot of functionality for a good price!"

What do you like best about Agile CRM? It amazes me all the things that AgileCRM can do. Beyond just the CRM it has a tremendous amount of marketing automation capability at a cost accessible even to small businesses and startups. What do you dislike about Agile CRM? While the functionality is vast, this still appears to be a CRM that is growing up. On one end this is great because they are building and releasing new functionality CONSTANTLY. It amazes me how fast this platform is ...