Agile CRM Reviews in April 2025: User Ratings, Pros & Cons

"I use AgileCRM every day and recommend it to clients and friends"

What do you like best about Agile CRM? I like the Free Edition with 10 users and 1 Campaign as a no-barrier entry point. I like the user interface and especially the Tagging feature. AgileCRM continues to add really useful features without jacking up the price. The Support Module is basic, but perfect for my client needs. I love the integration of Marketing Automation and Sales and this is a key reason for my enthusiasm about AgileCRM. What do you dislike about Agile CRM? The pricing jump ...

"Love the way it organizes all my contacts!"

What do you like best about Agile CRM? Easy to manage, get everything done in one place type of system What do you dislike about Agile CRM? I dislike the interface sometimes feels too cluttered with too many options What problems is Agile CRM solving and how is that benefiting you? I am trying to organize everything as a freelancer and business of one.

"AgileCRM - Powerful business management tool "

What do you like best about Agile CRM? The feature set of AgileCRM is comparable to heavyweight competitor products, but at a much better price-point. What do you dislike about Agile CRM? Some of the features are buried in multi-layer menus and not as intuitive to locate as they could be, such as web forms for example. Recommendations to others considering Agile CRM: I would certainly recommend AgileCRM to others looking for a feature rich CRM system that is constantly improving and ...

"Agile is a great value for small business!"

What do you like best about Agile CRM? The simplicity of the platform and the abundant training provided from the support team. What do you dislike about Agile CRM? Occasionally aspects of the platform will change without a product update from the team. What problems is Agile CRM solving and how is that benefiting you? Our client base is growing and our re acquisition of former clients is abundant through regularly schedule campaigns and marketing plans.

"Agile CRM is easy to setup and use"

What do you like best about Agile CRM? Very easy to setup. Takes only a few minutes and we're up and going. What do you dislike about Agile CRM? Lacks some integration capabilities. Doesn't always works well with online web platforms (Wix for example). What problems is Agile CRM solving and how is that benefiting you? It helped keep track of lead interactions with content (email, social) and develop workflows base don user behavior.

"I highly recommend AgileCRM."

What do you like best about Agile CRM? I love that is has so many features at an affordable price. It's am amazing automation tool even if you aren't very technology savvy ;) What do you dislike about Agile CRM? I wish they didn't charge you for additional emails without their branding. What problems is Agile CRM solving and how is that benefiting you? My sales funnel is much more effective now.

"Agile is great"

What do you like best about Agile CRM? Simple, easy to train staff on. Includes campaign tools for email marketing. What do you dislike about Agile CRM? I am happy with the product overall. They make regular updates and it does what we need - no real issues. What problems is Agile CRM solving and how is that benefiting you? Sales CRM / marketing automation / quick email template creation

"Affordable and scalable solution for small business owners"

What do you like best about Agile CRM? Agile CRM provides a robust set of features, including what you would expect from a CRM such as contact management, sales pipeline and integrations with a wide range of services. What really stands Agile CRM out from the crowd is the marketing automation. Being able to trigger campaigns based on customer interaction with your marketing channels is an absolute winner. Once a contact is in Agile CRM I can see when they are back on my website and engage ...

"Amazing set of features for small amount of investment"

What do you like best about Agile CRM? There are so many features available for a cost effective price. Marketing automation is incredible value - it has the same type of features as systems like Infusionsoft but without the huge price tag. Managing opportunities in a Kanban method using the Deals board is really intuitive. It also integrates with your mail so you can see the emails between you and your contact, and your calendar so people can make appointments and see your ...

"Agile is the best solution for us as a small yet growing business"

What do you like best about Agile CRM? Simplicity of the design and the ease of setup and use. What do you dislike about Agile CRM? Having to look at another CRM package because Agile can not take our monthly payments by DEBIT card.... Agile only take payments by CREDIT CARD or ADVANCED (According to help/chat) What problems is Agile CRM solving and how is that benefiting you? Developing a CRM solution for a client that wanted scalability and functions supported by a robust API.