Agile CRM Reviews in April 2025: User Ratings, Pros & Cons

"Agile is a "one stop shop" for me."

What do you like best about Agile CRM? With Agile, I can now maintain my contacts in a centralized address book, send messages and track all my emails sent to individuals. It is user-friendly, self-explanatory and has great setup. It easily integrates with other programs, especially my email and other marketing tools. What do you dislike about Agile CRM? I expect agile to be able to get the right logo of firms and match it up with contacts saved for easy identification but this is not ...

"Great experience"

What do you like best about Agile CRM? Easibility of use within the dashboard and platfoem What do you dislike about Agile CRM? I wish there was a way to do two way texting available, also a way to schedule campaigns to run Monday through Friday, not on the weekends. Also I wish you could run daily campaigns at a set time everyday as an option instead of with a filter etc What problems is Agile CRM solving and how is that benefiting you? Better marketing automation

"It truly is a great program"

What do you like best about Agile CRM? User-friendly, comprehensive & supported What do you dislike about Agile CRM? Limited campaigns BUT they are fixing it Recommendations to others considering Agile CRM: I love Agile CRM. So much so that I've been referring my clients to them too. The support is phenomenal and any requirement for future features are taken to heart. What problems is Agile CRM solving and how is that benefiting you? Clients relations are managed, leads generated through ...

"Agile Review"

What do you like best about Agile CRM? Simple Setup, quick learning curve. Great marketing automation tool What do you dislike about Agile CRM? I was hoping Social feed ran a bit like Hootsuite allowing me to manage more than the twitter feed. When connecting my account to facebook profile I would have preferred to connect company page rather than personal profile as I do not interact with my client via my personal profile. I'm not a big fan of company VS contact segmentation within CRM, it ...

"Solid CRM with lots of hidden value to take advantage of"

What do you like best about Agile CRM? Simplicity of the platform makes ease to navigate and access what you need very helpful to get right work done. What do you dislike about Agile CRM? In the contact pages. Difficult to search through relevant information/emails on contacts when there have been a lot of emails. Have to scroll and search through each unless you use external email. Recommendations to others considering Agile CRM: Really spend time studying the options in the tool. The best ...

"Solid Product"

What do you like best about Agile CRM? The CRM has everything you need built into it and it's extremely affordable. What do you dislike about Agile CRM? Wish I could integrate phone calls through the app. What problems is Agile CRM solving and how is that benefiting you? Follow up and email integration within the CRM

"Buggy and bad support"

What do you like best about Agile CRM? The look and feel of GUI and the number of different features. What do you dislike about Agile CRM? The GMail gadget stopped working, the import of the deals/opportunities didn't work correctly and after days and days of support and endless "Thank you for your continued patience" the problem wasn't resolved. What's even worse, their support staff has a habit of either not calling when agree or not providing answers when they promised they will. The ...

"One of the best & complete solutions of CRM and marketing"

What do you like best about Agile CRM? It stand out with a straight forward dashboard and easy leads capturing formulas What do you dislike about Agile CRM? It was hard to see how should we use the sms integration, but the support was neat ;) Recommendations to others considering Agile CRM: You should give it a try. I was called right after we signup and they offered us support! What problems is Agile CRM solving and how is that benefiting you? Leads capturing and SMS integration. It also ...

"Awesome All-in-one experience "

What do you like best about Agile CRM? Agile CRM is the only platform which helps people like me with growing businesses set up the CRM. I am able to make calls, record them and also auto responds using emails, push notifications and even offer deals to my customers. All my Sales, service and marketing activities are under one roof and I get a complete picture of a customer - when he initiated the engagement with the website, what all activities lead to a sale and also support him after ...

"Best-Kept CRM Secret. For Now."

What do you like best about Agile CRM? Super easy, intuitive to get started and continue using. A very complete solution and quite affordable. I like very much that the interface is based on new technology. It updates quickly and does not require additional clicks to save every new input. What do you dislike about Agile CRM? Some integrations are not straight-forward, like the Skype integration. I could not get it to work. But I was able to integrate it to my Android phone with the CRM app ...