Agile CRM Reviews in April 2025: User Ratings, Pros & Cons

"Very good value, effective CRM platform and services"

What do you like best about Agile CRM? Enables me to manage email campaigns professionally and at low cost, What do you dislike about Agile CRM? Their help videos could be more comprehensive, however this is more than compensated by their help desk., which I use to talk me through anything I don't yet understand. Recommendations to others considering Agile CRM: If you're new to CRM, setting up a CRM system requires planning, determination and a certain amount of trial and error to get the ...

"Really Happy with AgileCRM"

What do you like best about Agile CRM? Kiran has been very helpful. The system is stable and doing what we need. Very happy with it and look forward to working together. What do you dislike about Agile CRM? Happy with the system so far. They have been able to explain everything to me Recommendations to others considering Agile CRM: Would defiantly recommend this product. What problems is Agile CRM solving and how is that benefiting you? Sales and managing everything through one system.

"Great Onboarding Service"

What do you like best about Agile CRM? I'm enjoying learning all the automated functions for creating a behaviour-based campaign. I'm finding new applications which are not found in other CRM platforms such as Pop-Ups, Online Calendars, A/B testing in a campaign, etc. And that's only what I've discovered to date. What do you dislike about Agile CRM? I wish the screen where you build campaigns was a horizontal set up vs a vertical set up for developing the campaign. Recommendations to others ...

"Great service and tutorials"

What do you like best about Agile CRM? Agile is the best CRM I've used. The tutorials to get started and their prompt support are very good. This company is constantly updating and adding different features which make this product even better. What do you dislike about Agile CRM? It would be nice to have 2 user logins for the same pricing package. I have an IT person who help me setting up campaigns, but only one person can be logged in at the time. Recommendations to others considering ...

"I had high hopes for AgileCRM"

What do you like best about Agile CRM? A good competent CRM with very some exciting marketing automation features. Easy pipeline management, quick and easy to send a simple email to a whole list or segment (by tags) Massive range of Email marketing features. Fairly cheap to start with. What do you dislike about Agile CRM? I wanted more than one deal pipeline but to get that one feature I needed to upgrade all my users from $15/m per user to $50 for all users! That's a massive leap for one ...

"Easy UX"

What do you like best about Agile CRM? The UX. It's icon based and easy on the eyes. When you're busy, this is key. What do you dislike about Agile CRM? The calendar. It's in 24 hour time. Unacceptable. Until they change it I have paid for a separate scheduling app. Recommendations to others considering Agile CRM: It's a lovely interface and is completely mobile compatible with no loss of functionality. I use it primarily on my ipad. If you're on the go, and want to work without a laptop ...

"Amazing Automation Tool"

What do you like best about Agile CRM? I like its easy to use interface and all the features. What do you dislike about Agile CRM? Can't stop the campaign or email sending once it's started. Recommendations to others considering Agile CRM: I highly recommend Agile CRM to others who wants a real time automated marketing. What problems is Agile CRM solving and how is that benefiting you? I realized Agile CRM let me connect to my audience in a better organized and effective way.

"An easy to use all-in-one"

What do you like best about Agile CRM? I spent a lot of time searching for a good marketing automation tool. The majority of tools I came across were either very expensive or didn't have all the funcionality I needed. I loved Agile because, besides being affordable, I can manage everything from there: from e-mail automation to lead managament to landing pages. I like the interface and the user experience. I was able to create my account and set everything up with no pain. What do you ...

"Agile CRM is fantastic"

What do you like best about Agile CRM? Agile is very nice and has great setup. It is easy to integrate with other programs and works very well for auto mail, contact info I would easily recommend agile CRM for smaller businesses and those just starting out in business, they have great support team how are very willing to help with anything and quick to reply. If you are using clickfunnels or godaddy agile is very good to use with them and easy to integrate into both platforms. So I don't ...

"Great CRM"

What do you like best about Agile CRM? What I like the most is the ability to create complex workflows according to our needs. Also The API feature which helps our programmers sync data What do you dislike about Agile CRM? Maybe I would like to have folders to segment our campaigns. Nothing serious but it could be helpful What problems is Agile CRM solving and how is that benefiting you? We chose Agile CRM for their ability to take an action based on a person's reply to an email. We were ...