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8.9

Spot Score

Agile CRM - CRM Software

Agile CRM Reviews in April 2025: User Ratings, Pros & Cons

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4.4

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Starts from $9.99/User/Month when Billed Yearly, also offers free forever plan

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Agile CRM Reviews & Ratings

4.4

Very Good

Based on 1715 ratings & 1195 reviews

Rating Distribution

Excellent

(989)

Very Good

(115)

Good

(27)

Poor

(13)

Terible

(51)

Expert's Review

This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more

Agile CRM pros and cons

  • Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.

  • Live chat feature is highly effective, providing real-time and efficient problem resolution.

  • Support agents go above and beyond, often offering detailed explanations and personalized assistance.

  • Affordable pricing for a CRM tool with robust support and functionality.

  • Some specific functionality limitations, particularly regarding event reporting and sales team management.

  • Adjustment to the user interface can take time, especially for those accustomed to other platforms.

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Showing 1031-1040 out of 1195

SS

Samuel S

08/01/17

3 out of 5

"Great"

What do you like best about Agile CRM? User Friendly Meets the basic needs of the user What do you dislike about Agile CRM? Deliverability is not as high Need to work on deliverability Full forward integration with Facebook and LinkedIn Ads will be nice What problems is Agile CRM solving and how is that benefiting you? Having one platform for all our marketing, CRM & Email Marketing needs

AU

Anonymous User

07/31/17

2.5 out of 5

"user friendly CRM"

What do you like best about Agile CRM? is super easy to keep control of appointment, calls and task for costumer and if you want to run a call log to see how your week looks is perfect. it may use user friend but they not longer in my good side list What do you dislike about Agile CRM? doesn't have monthly payments is only annually, it would make it easier for monthly payments in case you want to try a more expensive option. they limited the use you can have and they make very difficult to ...

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LL

Leo L

07/31/17

5 out of 5

"Great way to manage leads"

What do you like best about Agile CRM? I love how visual everything is. I can see what leads to follow up and score them so that we can rate good quality leads, and also make sure we don't focus to heavily on the weaker ones. What do you dislike about Agile CRM? None. I liked using it. it took a bit of getting used to but I think that was more on my side than the softwares. Recommendations to others considering Agile CRM: I love it. Pricing is very inexpensive for what you get, and the ...

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KK

Kirill K

07/30/17

5 out of 5

"The first free CRM that makes me want to upgrade"

What do you like best about Agile CRM? This is the only free CRM that I have found that functions like a fully-paid and fully-featured package. I like how the base CRM features are pretty much unlocked, and there is enough freedom to try out the additional features, without ever feeling like I need to risk money just to figure out if I need the intergrations. What do you dislike about Agile CRM? Sometimes the settings and options do not seem intuitive, and I've had to look up how to ...

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AU

Anonymous User

07/27/17

4.5 out of 5

"Going from Spreadsheets one day to Agile CRM the next has doubled our productivity. "

What do you like best about Agile CRM? To be able to segregate the database and compile call lists using TAGS has been the biggest benefit along with the integration of the soft phone auto dialling. We have had our ups and down but help is only an email or call away and our problems have been dealt with efficiently. What do you dislike about Agile CRM? Not much at the moment. I did have a problem with the new position of Tags during an upgrade, but was delighted to see it changed back. What ...

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RB

Rodney B

07/26/17

5 out of 5

"Easy to use and integrate"

What do you like best about Agile CRM? Agile CRM integrates easily with Shopify and Zendesk, which has been incredibly useful. I use the app daily to track sales, manage leads, and set up marketing campaigns. What do you dislike about Agile CRM? It took me a couple of tries to understand the email marketing tool, but now that I've figured it out, it's useful and reliable. What problems is Agile CRM solving and how is that benefiting you? We were able to solve the ongoing issue of keeping in ...

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AU

Anonymous User

07/26/17

5 out of 5

"Great CRM!"

What do you like best about Agile CRM? Agile is so easy to use and makes day to day tasks a breeze. What do you dislike about Agile CRM? can't really think of anything right now... Recommendations to others considering Agile CRM: You can do a test for a single user, give it a shot before deciding. I would highly recommend testing it to see if it fits your needs. What problems is Agile CRM solving and how is that benefiting you? Following up with prospects in a timely manner, closing more ...

Read more

AU

Anonymous User

07/26/17

5 out of 5

"Unexpectedly great experience"

What do you like best about Agile CRM? Intuitive design, featurefulness, continuous improvement, and convenient pricing What do you dislike about Agile CRM? Nothing really. There are some minor bugs here and there, and my experience is that they fix it quickly Recommendations to others considering Agile CRM: Translate to more languages, maintain your level of customer satisfaction and continuous improvement What problems is Agile CRM solving and how is that benefiting you? Automation and CRM

AU

Anonymous User

07/26/17

5 out of 5

"Excellente solution CRM abordable et complète !"

What do you like best about Agile CRM? Pouvoir utiliser toutes les fonctions des CRM les plus complets pour un prix fixe et abordable ! What do you dislike about Agile CRM? Nothing ! Nous n'avons pas encore remarqué de défaut. What problems is Agile CRM solving and how is that benefiting you? Pouvoir associer mes newsletters et mon CRM sans configuration compliquée.

JL

Javier L

07/25/17

5 out of 5

"Excellent CRM"

What do you like best about Agile CRM? I like the organization and marketing features. What do you dislike about Agile CRM? They are still working with email campaign subscription issues. What problems is Agile CRM solving and how is that benefiting you? I am organized and can now track lead flow. I realized the benefit of doing more with my marketing.