Agile CRM Reviews in April 2025: User Ratings, Pros & Cons

"Best CRM Out There"

What do you like best about Agile CRM? Customer service, weekly product updates, cloud based, great mobile app, feature rich What do you dislike about Agile CRM? Everything disliked has been addressed and updated What problems is Agile CRM solving and how is that benefiting you? Sales, marketing, automation, and user friendly for our reps have been incomparable to other CRMs

"Awesome CRM"

What do you like best about Agile CRM? I love how easy it is to build campaigns that are so simple to follow. What do you dislike about Agile CRM? The notification jingle is a little annoying...but I love knowing when someone has opened an email. Recommendations to others considering Agile CRM: This is the CRM to use. Super easy. What problems is Agile CRM solving and how is that benefiting you? Being able to easily track our communication and next steps with prospects and current clients ...

"Seems better from outside"

What do you like best about Agile CRM? the software is really user friendly and the tracking system for emails and website visitors is really handy too. What do you dislike about Agile CRM? Design of contacts, all information are on the side it s not easy to find. Plugin are not really well done; Linkedin one for exemple is not working properly. Connection between Agile / Linkedin seems broken Recommendations to others considering Agile CRM: If you need a pure CRM for Sales purposes, Agile ...

"My CRM of choice"

What do you like best about Agile CRM? Easy of use and workflow make Agile a no-brainer. What do you dislike about Agile CRM? I use Agile for two companies I own. Transitioning between two companies and two separate logins is cumbersome, especially with dual verification. Nothing I can deal with. Recommendations to others considering Agile CRM: Weigh the components versus those of other CRMs. It's second-to-none. What problems is Agile CRM solving and how is that benefiting you? Cost ...

"Great functionality and great support"

What do you like best about Agile CRM? Really impressed with the level of functionality for the price. The drag and drop for creating campaigns makes creation and management really easy. I looked at several other platforms taht are targeted for SMEs and they are all way more expesive. I've found the chat support to be really helpful and knowledgeable when I get stuck. If they can't solve the issue straight away they are very responsive about providing a full email response. What do you ...

"Affordable option, slow load in options"

What do you like best about Agile CRM? affordable and easy to use. Agile offers our small business what it needs. What do you dislike about Agile CRM? I wish the tag loaded faster, and I didn't have to refresh so frequently to have the dropdown options for tags work. Also frustrating that if I manually type a tag that it doesn't apply the tag, I have to actually only type part of the tag name, and then wait for the dropdown to function properly (ex: not, not appear) and then select the tag. ...

"Versatile platform"

What do you like best about Agile CRM? The ability to tag and sort contacts makes it easy to pull specific lists of contacts to receive specific content. What do you dislike about Agile CRM? I have been pleased with Agile CRM. I don't have any complaints What problems is Agile CRM solving and how is that benefiting you? I use Agile as my CRM and marketing automation platform. It works effectively and efficiently.

"Awesome CRM you'll love to use"

What do you like best about Agile CRM? The all in one nature of Agile CRM is simply fantastic. It works seamlessly for us andhelps keep us on top of our customer connections What do you dislike about Agile CRM? Apart from the odd integration that needs reconnecting, all is great. The only thing I would like to see added is repeating tasks. What problems is Agile CRM solving and how is that benefiting you? Agile handles our sales funnel extremely well. Time saving is immense as Agile handles ...

"Quick and easy"

What do you like best about Agile CRM? How easy and simple the usability to use it is What do you dislike about Agile CRM? The small amount of campaigns you can use in the paid version What problems is Agile CRM solving and how is that benefiting you? Easy to track the email campaigns, generating leads and improving the campaigns

"A great CRM that worth the price."

What do you like best about Agile CRM? The marketing automation tool is great,. Also you can easily integrate with another tools. What do you dislike about Agile CRM? I will prefer to have an integration for newsletter tools, like mailchimp, instead of have to create a campaing for each newsletter, since you have a limit of 5 campaings in the lower packages. Recommendations to others considering Agile CRM: The are some great CRM tools on the market. But AgileCRM is quite different from ...