Agile CRM Reviews in April 2025: User Ratings, Pros & Cons

"Automation is the new trend for success in business"

What do you like best about Agile CRM? The ability to track everything that happened with my customer and vendors, and the easy way to set up anything inside the program What do you dislike about Agile CRM? I really don't have anything to say badly about Agile CRM What problems is Agile CRM solving and how is that benefiting you? The core are, time, data knowledge and productivity

"Agile CRM"

What do you like best about Agile CRM? The marketing and sales features provide our company to capture leads and follow them up. We like that Agile can be integrated to our current online software What do you dislike about Agile CRM? We can't save email history of our clients which is a hassle when we are searching for certain email threads. Agile only saves emails that are existing in Gmail. Once you delete the email in Gmail, it syncs to Agile and also removes the email. Recommendations ...

"A refreshing CRM with some powerful features"

What do you like best about Agile CRM? I like that you can have a really simple CRM. You can also have a really simple email automaton tool. Or you can go all in and create a fully automised communication system. The email automation tools are really easy to use with the 'nodes'. I have also found some of the plugins great, such as the telephony. What do you dislike about Agile CRM? I find sometimes it is difficult to find things where you would 'expect' them to be. I don't love the 'Sent ...

"It's good, but could be better"

What do you like best about Agile CRM? The integration with google. I also appreciate the customer service. The uploading of contacts is very simple and worked quickly. What do you dislike about Agile CRM? The forms that you can create are very bland. I would like the option of putting my companies logo on them as well as a visual or image as the header. The email system needs help. All of my emails sent to a Mac computer are not working. Recommendations to others considering Agile CRM: Do ...

"Great CRM application for SMBs"

What do you like best about Agile CRM? The program is easy to set up and work with. I use template emails all the time which saves me time. I also love the tracking feature and notification of when a user visits my site. I really like the integrations you have with other providers. This has inspired me to explore more solutions to help me run my business better. What do you dislike about Agile CRM? 1) I really would like to provide a Customer Portal for my leads to update their information. ...

"Great CRM!"

What do you like best about Agile CRM? I've been using AgileCRM for over a year now and I really, really, really like it! In so many ways it is far more user-friendly than the CRM's I've used in the past, but they all cost A LOT of money, and my service with AgileCRM is free. How often does that happen? Way cheaper AND better! It also has a built in calendaring function which is incredibly smooth and which I use all the time. What do you dislike about Agile CRM? Some of the elements are ...

"Best CRM for it's value. Easy to use for beginners and highly customizable for advanced teams."

What do you like best about Agile CRM? The software integrates marketing and sales very easily, and users/admins can customize the workflow very easily. We've built an entire inside sale company on the back of AgileCRM. What do you dislike about Agile CRM? The company is growing (not a con to them), and there are some growing pains due to resource issues. But, they are getting it right almost all of the time. Recommendations to others considering Agile CRM: Build a list of the top 10 most ...

"AgileCRM - Best CRM for us"

What do you like best about Agile CRM? I love the simplicity, yet the software is packed full of features. It's been one of the best pieces of software we've worked with. We use it on a daily basis for customer management, marketing and order management. The software allows us to keep track of customer orders in a way we've not been able to do before. The marketing aspect of the software has worked so well business has increased almost 40% since we started using it. The tagging of clients ...

"Agile CRM"

What do you like best about Agile CRM? I love how organized and professional my crm is. I can make calls, keep track of my deals, see who's viewed my emails, and run a bunch of reports. What do you dislike about Agile CRM? There isn't anything that I do not like about this system Recommendations to others considering Agile CRM: If you are needing a CRM system with easy use that has marketing capabilities this is the perfect product. It's not only easy to use, but the price is by far the ...

"Easy to use CRM "

What do you like best about Agile CRM? I love the simple layout. Very easy to add new contacts and manage them accordingly. Customer service is friendly and very helpful. What do you dislike about Agile CRM? They do add little upgrades every so often but I feel it could be more frequent. They had asked the customers what they wanted but I feel the response was too slow. What problems is Agile CRM solving and how is that benefiting you? Consolidating customer information. Targeting specific ...