AfterShip Reviews in April 2025: User Ratings, Pros & Cons

"Aftership is a must have tool"

What do you like best about AfterShip? Aftership, allows you to monitor all tracking information from various carriers and provides detailed updates, sometimes even has more information than the carrier sites themselves. What do you dislike about AfterShip? I strongly dislike that their iOS app after several years still does not sync with the main Aftership account. The iOS app has so much potential and this feature used to work approximately 3 years ago, but they have kept advising that it ...

"Excellent service!"

What do you like best about AfterShip? I like that the visual display allows me to quickly see the status of my deliveries; if there is an issue with any consignment it is very quick to spot and that means quicker resolution times, and happier customers! What do you dislike about AfterShip? I find the CSV auto upload feature very difficult to use; I have tried on multiple occasions to set it up but for some reason, my files are not recognised. It should be able to work with an Excel shared ...

"Excellent service!"

What do you like best about AfterShip? I like that the visual display allows me to quickly see the status of my deliveries; if there is an issue with any consignment it is very quick to spot and that means quicker resolution times, and happier customers! What do you dislike about AfterShip? I find the CSV auto upload feature very difficult to use; I have tried on multiple occasions to set it up but for some reason, my files are not recognised. It should be able to work with an Excel shared ...

"Good order tracking solution with global coverage"

What do you like best about AfterShip? Customer Service Flexible Pricing Account Management - Self Service Easy to integrate Simple UI Customizability of APIs Actionable insights and analytics Response for issues - excellent What do you dislike about AfterShip? Customer service was little slow to find a quick remedy Changes to upgrade happens instantly, downgrade is not instant due to billing closure What problems is AfterShip solving and how is that benefiting you? Shipment Order tracking ...

"Good order tracking solution with global coverage"

What do you like best about AfterShip? Customer Service Flexible Pricing Account Management - Self Service Easy to integrate Simple UI Customizability of APIs Actionable insights and analytics Response for issues - excellent What do you dislike about AfterShip? Customer service was little slow to find a quick remedy Changes to upgrade happens instantly, downgrade is not instant due to billing closure What problems is AfterShip solving and how is that benefiting you? Shipment Order tracking ...

"Perfect for Track and Trace"

What do you like best about AfterShip? I loved loved loved how easy it was set up Aftership with our Magento instance it took no time at all. Plus the feasibility of creating the notification emails without needing a developer or any HTML/code work for our customers so they are aware of everything that is happening with their package if it's shipped or delayed or possibly re-routed the customer is automatically notified and the fact that they can use those notifications to respond directly ...

"Perfect for Track and Trace"

What do you like best about AfterShip? I loved loved loved how easy it was set up Aftership with our Magento instance it took no time at all. Plus the feasibility of creating the notification emails without needing a developer or any HTML/code work for our customers so they are aware of everything that is happening with their package if it's shipped or delayed or possibly re-routed the customer is automatically notified and the fact that they can use those notifications to respond directly ...

"Very good when it's working, always getting new features, billing is confusing sometimes"

What do you like best about AfterShip? Being able to send more frequent and targeted updates to customers about their orders through both email and sms What do you dislike about AfterShip? Not always straightforward to setup, admin panel can be confusing, hard to find invoices for additional orders like montly SMS bills What problems is AfterShip solving and how is that benefiting you? Reducing the frequency of customers contacting our customer service about order inquiry by proactively ...

"Ship it with aftership"

What do you like best about AfterShip? The ability to let users track their own orders. What do you dislike about AfterShip? There's not much to dislike. Possibly have the couriers added automatically to the order. What problems is AfterShip solving and how is that benefiting you? Tracking and package location.

"Ship it with aftership"

What do you like best about AfterShip? The ability to let users track their own orders. What do you dislike about AfterShip? There's not much to dislike. Possibly have the couriers added automatically to the order. What problems is AfterShip solving and how is that benefiting you? Tracking and package location.