AfterShip Reviews in April 2025: User Ratings, Pros & Cons

"Great Service Simple to Use"

What do you like best about AfterShip? Aftership was easy to set up, navigate, and onboard our organization into. What do you dislike about AfterShip? Basic functionality worked great. We did not find it suitable for more complex scenarios What problems is AfterShip solving and how is that benefiting you? Aftership managed our returns process and allowed our customers to self service, eliminating significant CX time spent on managing returns via email

"Really strong customer support and easy to setup"

What do you like best about AfterShip? Customer support is certainly second to none What do you dislike about AfterShip? As of yet, we're yet to come across anything. What problems is AfterShip solving and how is that benefiting you? Provides a simple and branded returns solution

"Really strong customer support and easy to setup"

What do you like best about AfterShip? Customer support is certainly second to none What do you dislike about AfterShip? As of yet, we're yet to come across anything. What problems is AfterShip solving and how is that benefiting you? Provides a simple and branded returns solution

"Easy to set up and help my business to next level."

What do you like best about AfterShip? Easy to set up return and order tracking page. What do you dislike about AfterShip? Hard to set up more app with Squarespace. What problems is AfterShip solving and how is that benefiting you? Couldn't find the place to change the Contact Us email. They are friendly and solve the issue quickly.

"Quick and effective service"

What do you like best about AfterShip? The way this integrates into my WooCommerce platform is fantastic. I find the service simple and easy to use with good support. What do you dislike about AfterShip? The backend is a little clunky and difficult to navigate What problems is AfterShip solving and how is that benefiting you? They helped me understand and fix the notification issues I was having.

"Quick and effective service"

What do you like best about AfterShip? The way this integrates into my WooCommerce platform is fantastic. I find the service simple and easy to use with good support. What do you dislike about AfterShip? The backend is a little clunky and difficult to navigate What problems is AfterShip solving and how is that benefiting you? They helped me understand and fix the notification issues I was having.

"We set up custom tracking pages and updates to customers in no time with excellent support."

What do you like best about AfterShip? Started using Aftership with Woocommerce this week. We faced some struggles and had questions to set up some things als always got very fast support via chat and email. There was a rather big issue with a carrier and they fixed it within 48hrs so we could continue our setup. We are now exploring the other options this platforms offers. What do you dislike about AfterShip? So far no real downsides. The connection and implementation is very user-friendly ...

"We set up custom tracking pages and updates to customers in no time with excellent support."

What do you like best about AfterShip? Started using Aftership with Woocommerce this week. We faced some struggles and had questions to set up some things als always got very fast support via chat and email. There was a rather big issue with a carrier and they fixed it within 48hrs so we could continue our setup. We are now exploring the other options this platforms offers. What do you dislike about AfterShip? So far no real downsides. The connection and implementation is very user-friendly ...

"super polite and patient, helped me and made me happy"

What do you like best about AfterShip? what I like most is the credibility they pass on to us customers What do you dislike about AfterShip? I have nothing to complain about, so far it has met my expectations What problems is AfterShip solving and how is that benefiting you? I had a problem with CNAME and they helped me to solve the problem

"Amazing customer service!"

What do you like best about AfterShip? Seamless tracking integration with Shopify & incredible customer service! What do you dislike about AfterShip? Haven't used the app too much yet, but so far everything seems great. What problems is AfterShip solving and how is that benefiting you? Tracking orders outside of Shopify's limitations