AestheticsPro Reviews in April 2025: User Ratings, Pros & Cons

"Loving AestheticsPro!"

What do you like best about AestheticsPro? The Referral / Points system is awesome! I love the option to API the Portal into my website so that my clients can directly book with me! What do you dislike about AestheticsPro? I am unable to customize SEVERAL things like placing an image into emails or texts, unable to customize the colors on the Portal landing page or the design, including images. What problems is AestheticsPro solving and how is that benefiting you? CRM, and workflow! It is ...

"Pros and cons but for the most part the pros outweigh the cons."

What do you like best about AestheticsPro? Forms linked to each service when the service is booked. What do you dislike about AestheticsPro? Many things have too many steps, like registering a new patient and then having to send password link separately. We don't like that the patient instructions disappear after they view. We also don't like that there is not a note section on the checkout screen to make any notes about what the discounts are for. What problems is AestheticsPro solving and ...

"Needs Some Improvement"

What do you like best about AestheticsPro? Calculating commissions has been a very easy process with AP. What do you dislike about AestheticsPro? The instability of the whole platform, starting with E-Records not saving properly, not being able to talk to customer service by calling ( Sometimes we need immediate help and can't wait to be emailed back), and not being able to see archived records as needed, the one-way texting option is not sufficient, to not correcting spelling in some ...

"Reliable, affordable system for a small medspa"

What do you like best about AestheticsPro? The system is easy to use. It has the basic functionality that I need for day to day transactions and charting. Affordable option for a solo provider practice. The annual promo helped with the cost. What do you dislike about AestheticsPro? This system does everything I need. There were some glitches here and there but I worked them out with tech support over time. What problems is AestheticsPro solving and how is that benefiting you? Helps me keep ...

"Aesthetic Pro Review"

What do you like best about AestheticsPro? Pre populated forms. Clients can schedule own appointments. What do you dislike about AestheticsPro? Difficult understanding tech support when you have a question or a problem. Would like to speak in person Cleaning up the client chart of old missed visit forms. What problems is AestheticsPro solving and how is that benefiting you? Not using all the capabilities of aesthetics pro. Would be nice to have a refresher. They go to quickly for the non ...

"A lot of glitches. Poor customer support."

What do you like best about AestheticsPro? The ability to track the number of units and build the services is very customized. What do you dislike about AestheticsPro? A lot of glitches with checkouts and other areas. Employees are not able to see their commission which makes the commission-based business very hard. You have to give them access to see everything or nothing at all. What problems is AestheticsPro solving and how is that benefiting you? I don't think it's solving anything. ...

"Not the best product but the alternative might be worse!"

What do you like best about AestheticsPro? That there is the possibility for reports such as production per employee and P&L . What do you dislike about AestheticsPro? Very limited capability. Functionality is limited. Poor support. Marketing is dated and limited. Front desk says it is cumbersome to check someone out. Portal does not work for our needs. Does not text patients. No App which was promised to happen soon after we purchased almost 2 years ago. Cannot use for tracking memberships ...

"So much better for Estheticians than MINDBODY"

What do you like best about AestheticsPro? Intake form integration, marketing solutions, and client reviews all in one place and not a million add-on costs for each feature What do you dislike about AestheticsPro? The calendar layout is not as visually user-friendly as it could be and no app Recommendations to others considering AestheticsPro: fantastic software for the price! looking forward to the updates coming soon What problems is AestheticsPro solving and how is that benefiting ...

"Fantastic Aesthetic Software"

What do you like best about AestheticsPro? Very user-friendly and intuitive software. Everything from form creation, template building and documentation. The support team is very responsive and helpful whenever I'm stumped so makes customization a breeze. What do you dislike about AestheticsPro? Additional, advanced level training videos would be helpful. Once I configured the system on a general level and started using it, I had some higher level questions that were not easily answered via ...

"Love This Platform!"

What do you like best about AestheticsPro? The self booking option links seamlessly into my website, and allows new and existing clients to book at their convenience, thus increasing the number of bookings. The EMR has hundreds of pre-built consents and templates that can be easily updated to fit my practice. What do you dislike about AestheticsPro? I wish that AP linked to Google and other booking platforms. Other than that, I have been extremely happy with it and have had no ...