AestheticsPro Reviews in February 2025: User Ratings, Pros & Cons

"Very good record keeping and customization of records."

What do you like best about AestheticsPro? Rarely any service failures. Comprehensive record-keeping and scheduling. Very reliable. Very fast customer support. What do you dislike about AestheticsPro? Inability to import client profiles. I have to manually enter my clients' info. Haven't seen any upgraded improvements to the user interface. What problems is AestheticsPro solving and how is that benefiting you? The scheduled reminders are a great way for me to remember to keep in touch with ...

"Best Tech People EVER"

What do you like best about AestheticsPro? I thoroughly enjoy the smooth functionality of AP. I am a first-time user and couldn't be more pleased with how it streamlines my marketing campaigns! What do you dislike about AestheticsPro? I haven't found anything that I dislike yet. What problems is AestheticsPro solving and how is that benefiting you? streamlining the website integration for booking allowing memberships and subscriptions from the website client leads lists client information ...

"Tries to do it all, with mixed results"

What do you like best about AestheticsPro? AestheticsPro does a lot of things, and it does most of them ok. The highlights are custom form creation and reporting. What do you dislike about AestheticsPro? AP is confusing to use. Even after a year of consistent use, my office staff was making mistakes. There are far too many junctures for staff to make a "mistake" which results in the transaction not being accurate and reporting being thrown off. Lastly, support seems to pride itself on being ...

"Best Most Comprehensive Aesthetic EMR"

What do you like best about AestheticsPro? I have used two other aesthetic medspa EMR's in the past. AestheticPro is by far the most comprehensive, well thought-out application to manage my patient documents, clinical tracking, inventory and patient communication. Aesthetic Pro has excellent customer service and support videos to address any of the challenges I have had when I initially onboarded or after using the system for several months. The team is professional, responsive and always ...

"Aesthetics Pro is efficient user-friendly software with excellent support"

What do you like best about AestheticsPro? My favorite part of using AestheticsPro is the support team. Whenever an issue arises support is quick to respond and always helpful. Our account manager Daija Martos is always fast to reply as well and happy to help with any questions we have. What do you dislike about AestheticsPro? We wish the appointments that have been checked out for the day were visually different on the calendar so we can easily see where we're at for the day. For example ...

"Timely responses and always very helpful!"

What do you like best about AestheticsPro? Being able to submit a support ticket and get a response quickly! What do you dislike about AestheticsPro? Not being able cut and paste appointments when rescheduling. What problems is AestheticsPro solving and how is that benefiting you? Streaming lining services, so we don't have to pay multiple people for different things.

"Works for all our needs"

What do you like best about AestheticsPro? it's easy to customizing forms and services What do you dislike about AestheticsPro? lack of reports and very much looking forward to the update with email marketing. The landing pages for scheduling need a facelift and the online portal for patients has been a frustrating learning curve What problems is AestheticsPro solving and how is that benefiting you? I don't know that we have a problem that Aesthetics pro is solving - of the pos systems ...

"AestheticsPro is great for any spa type business."

What do you like best about AestheticsPro? There are many different forms to use and customize for your specific needs. The POS integration with Gravity is amazing! All the reporting options are a time saver. What do you dislike about AestheticsPro? The calendar goes back to today instead of staying in the future date view you are working in. Gravity integration keeps disconnecting overnight. What problems is AestheticsPro solving and how is that benefiting you? AestheticsPro is making it ...

"Aesthetics Pro is great for the spa industry"

What do you like best about AestheticsPro? User friendly platform. Great for Spa treatments and medical directorship type offices. The online booking is great! What do you dislike about AestheticsPro? This is not a great platform if you are running a "medical" aesthetics practice, there is no ordering of tests or sending/receiving faxes thru the platform. There is no referring doctors section if you need to send a patient out for other treatments. Also the online forms portal for new ...

"Far from a working software!"

What do you like best about AestheticsPro? When I compare what I pay for what I get, I dislike everything about this SaaS! What do you dislike about AestheticsPro? Most of the reports don't work or reflect wrong data. It's been more than 3 months that I opened a ticket to get an issue that I have resolved. What problems is AestheticsPro solving and how is that benefiting you? AestheticsPro claims it offers so many marketing and reporting tools. But, it's not anything other than a beta ...