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8.6

Spot Score

AdRoll

AdRoll Reviews in April 2025: User Ratings, Pros & Cons

Empower your marketing with AdRoll's advanced automation.

4.1

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AdRoll Reviews & Ratings

4.1

Very Good

Based on 713 ratings & 231 reviews

Rating Distribution

Excellent

(188)

Very Good

(19)

Good

(6)

Poor

(1)

Terible

(17)

Expert's Review

AdRoll stands out as a highly effective advertising platform that combines user-friendliness and robust functionality to meet the diverse needs of businesses. Its intuitive interface ensures a seamless experience for setting up and managing campaigns, while the platform’s versatility allows users to leverage multi-channel formats such as display ads, social ...Read more

AdRoll pros and cons

  • Versatile and user-friendly interface allows quick setup and seamless navigation, even for beginners.

  • Supports multi-channel advertising with diverse formats like display ads, social media ads, email marketing, and retargeting.

  • Offers detailed performance metrics and insightful reporting, helping users make data-driven decisions.

  • Personalized ad placement recommendations and retargeting features improve campaign effectiveness and ROI.

  • Occasional technical issues reported, though often resolved with support, can disrupt workflow.

  • Some users express concerns about the lack of advanced or customizable options compared to other marketing platforms.

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Showing 201-210 out of 231

MS

Matt Swan

01/22/20

4 out of 5

made it a lot easier to consolidate…

made it a lot easier to consolidate when it came to ad platforms. like the reporting

DM

Dejan Milivojevic

12/31/19

1 out of 5

If i have chance i give 0 star

If i have chance i give 0 star

R

Robert

09/25/19

5 out of 5

Amazing opportunities

That is the best remarketing platform ever created!

D

Domingo

09/23/19

4 out of 5

User-friendly interface and great remarketing solution

PROS & CONS What are the best aspects of this product? The product is great and we were able to make cross channel remarketing with a single tracking code. And this is great. AdRoll’ interface is user-friendly and understandable. I am very satisfied of its support team. What aspects are problematic or could work better? Something that I don’t like is the fact that it takes some time for the ads to be approved. Sometimes, after waiting so long we had problems with privacy policy. If ...

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J

Jake

09/15/19

5 out of 5

I highly recommend AdRoll for remarketing campaigns

PROS & CONS What are the best aspects of this product? AdRoll managers are excellent, knowledgeable and very helpful. They are always here to help and make it easy to set up the Facebook remarketing campaigns and Yahoo. Something that I like most is the fact that when you launch the campaign, they constantly keep track of the campaign’s progress and if necessary they perform improvements, and they suggest new options and ideas on how to grow the account without being over-selling and ...

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N

Nora

09/07/19

4 out of 5

Great idea for social campaigns

PROS & CONS What are the best aspects of this product? AdRoll is very understandable and knowledgeable about social networks and display. It is a great solution for marketing on Facebook Exchange, you should use this option. They offer other retargeting packages so they can meet your business needs. What aspects are problematic or could work better? To be honest, the product is great for specific kinds of campaigns, in other words, they are experts when it comes to retargeting but I ...

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J

Jake

07/18/19

1 out of 5

Absolutely AWFUL customer service

Absolutely AWFUL customer service. You will never get a meaningful answer on anything! The platform is also extremely limited in terms of what advertisers can control. There is no way to exclude ad placements, control days or times when ads run, make bid adjustments and so much more.

SS

Shiva Subba

06/25/19

1 out of 5

Worst Advertising Products & company

One of the worst advertising company I had ever used.Poor products and services, lots of bugs on the product.They will ask for you to pay though you don't use their products. It's been years we been using Adroll for our marketing campaigns purpose. On 5th of April, 2019 our account was suspended because of overdue payment. And from onward of 5th April, 2019 all our campaign were paused whereas only one campaign (Facebook re-targeting campaign) been continuously running coz of some bugs ...

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TW

Troy Wilson

04/19/19

1 out of 5

Tried them for a LONG LONG LONG time…

Tried them for a LONG LONG LONG time without any real results. We kept watching our CPA go up and up and up any time we increased our budget the CPA would just keep increasing. We hired an adwords manager that convinced us that CPI (cost per impression) via adwords would be much better. We kept both running even though Adroll Adwords anyways. What we found was our CPI was lower AND our CPA was much lower using the exact same banner ads.I contacted Adroll and mentioned that it seemed like we ...

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KO

King of the llamas

03/29/19

1 out of 5

very efficient at taking your money, very bad at supplying the service you pay for.

The system is fairly easy but if you need their help on anything that's not vanilla you're in for a tough time. I contacted them and the answers back were useless - just designed to push the problem forward until the next day's support team check-in. I was in a loop for over 8 days until I raised a complaint. No one got back to me. I raised an official complaint two days ago and I have still had no response. In short, they're very efficient at taking your money, very bad at supplying the ...

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