spotsaas-logo
Get Listed

8.9

Spot Score

ADP Workforce Now - HR Software

ADP Workforce Now Reviews in April 2025: User Ratings, Pros & Cons

Streamline HR, empower your team.

4.3

Add to compare

ADP Workforce Now offers custom pricing plan

Request a Quote

ADP Workforce Now Reviews & Ratings

4.3

Very Good

Based on 6246 ratings & 526 reviews

Rating Distribution

Excellent

(433)

Very Good

(68)

Good

(17)

Poor

(5)

Terible

(3)

Expert's Review

ADP Workforce Now consistently proves to be a robust, user-centric platform that streamlines HR, payroll, and workforce management processes for businesses of all sizes. One of its standout strengths is its intuitive interface, which makes navigation seamless for both employees and administrators. Users appreciate its ability to integrate with other applications, ...Read more

ADP Workforce Now pros and cons

  • Very user-friendly interface that caters to both administrators and employees, making HR and payroll operations straightforward and intuitive.

  • Seamless integration with various third-party apps and tools like QuickBooks Online, JazzHR, and Wisely paycard for enhanced functionality.

  • Comprehensive and customizable features, including time tracking, benefits management, recruiting, onboarding, and reporting, all in one platform.

  • Exceptional customer support that resolves issues efficiently and provides abundant resources, such as implementation specialists and user forums (e.g., the Bridge).

  • Occasionally overwhelming for new users due to the range of features and customizations, requiring training or a learning curve.

  • High reliance on customer support for complex processes or uncommon issues, which may slow down operations at times.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 231-240 out of 526

KW

Ken W

11/06/20

3.5 out of 5

Used to be better...

What do you like best? ADP does the basics of what you would expect from a payroll system. We are able to manage different employee types across departments within each business unit. Payments are made on time and customer service has been available when needed. What do you dislike? ADP recently changed their user interface. It used to be very simple and easy for everyone to understand with minimal training. Since the changes, employees have been struggling just to report their ...

Read more

RA

Raquel A

11/05/20

5 out of 5

Why ADP works for me!

What do you like best? ADP WFN is a one-stop shop for all of our needs. We are able to maximize the self service use for our employees, which allows us to have a great communication avenue with our employees. ADP is always looking at ways to improve the user experience, and does a great job at communicating up to date information to us. What do you dislike? I am having a hard time responding to this question, because I really do not have any negative things to say about ADP. ...

Read more

KG

Karen G

10/30/20

5 out of 5

Moving forward in Business

What do you like best? I love the digital time cards and the way our managers can see their crews time each day. We went to having 400 pieces of paper time cards each pay period to virtually NONE. I also like the HR management component that is proving to outweigh all the costs for us. We just began onboarding our new people online with limited paper now and having them fill out the required forms online, which is proving to be super helpful. Less errors are occuring all around - on ...

Read more

NC

Nick C

10/28/20

4 out of 5

Control and data processing.

What do you like best? It is a very powerful tool for our human resources team, since they have the opportunity to have an easy-to-use payroll software, and obtain solutions to simplify daily processes. We prepare payroll and taxes as fast, easy and above all very accurate, we save time and money, we can also be guided by the tracking function regarding the hours worked; We also manage requests for free time made by any member of the team and it is immediately included in the payroll. ...

Read more

CW

Casey W

10/22/20

5 out of 5

ADP Workforce Now

What do you like best? I love that while using ADP that we have a dedicated rep for when we need help. No calling in and getting just whomever answers. What do you dislike? Sometimes there are glitches and they take time to get fixed. Recommendations to others considering the product: ADP Is a leader in their industry and has come a long way over they years. I am impressed with their ongoing updates and what they do to stay an industry leader. What problems are you ...

Read more

JB

Joe B

10/22/20

4 out of 5

Great system for any size companies.

What do you like best? Request time off in portal, good discounts. What do you dislike? Not too much to dislike about this software but could be more user friendly. What problems are you solving with the product? What benefits have you realized? Payroll for employees, tracking benefits and time off.

A

Ashley S

10/20/20

4 out of 5

ADP, the standard for payroll

What do you like best? ADP works on many different platforms. The mobile app is just as user friendly as the webpage and everything is well formatted to find what you need. There is also access to files from different companies if they both used ADP. I'm able to find my tax files and pay stubs for multiple companies. What do you dislike? ADP doesn't have much functionality on the user side. I've had some recent issue with HR unable to make an approval to a change in my election ...

Read more

JS

Jason S

10/18/20

4 out of 5

Company administration and control !!

What do you like best? This software is amazing for organizing and automating everything related to business management. The reporting capabilities are excellent, which makes the software more relevant and increases the productivity of our company. The configuration of the software was quite simple to carry out and it is honestly very easy to use. The customizations it offers are really good. The mobile version is a great help and its handling is just as simple as the web version. ...

Read more

JW

Joel W

10/15/20

5 out of 5

ADP WORKFORCE NOW

What do you like best? ADP is a streamlined way to track all employees pay, performance, and HR statuses. What do you dislike? Lag between running payroll and when paystubs are available for viewing. Recommendations to others considering the product: Be sure to request a thorough demo to learn all the components. What problems are you solving with the product? What benefits have you realized? ADP helps us solve HR problems.

CG

Cayla G

10/13/20

4.5 out of 5

Great platform

What do you like best? i like that everything our employees need is all in one place What do you dislike? The only issue i have ever run into with ADP is when we had to do individual reviews What problems are you solving with the product? What benefits have you realized? Requesting days off, recording time, writing goals, changing addresses